Most recently answered financial ombudsman service questions
How is a write off valuation arrived at and how can it be challenged?
While sorting out insurance for my new car, I've been informed by my new insurer that there's a claim on my insurance for an incident that was reported on the 17 March 2017. There was an incident in a...
A few days ago I accidentally reversed my car into a neighbour's parked car, resulting is very minor damage to one of his car's rear wheel arches. My car was undamaged. I immediately notified my neighbour...
My motorcycle has been written off in a no-fault claim, halfway through my policy. I have eventually been paid out for the value of the bike. I phoned my insurer to cancel the policy as the vehicle has...
My son passed his test in July 2017 and he got insurance in his own name with Go Girl (Sabre) at £1550 per year for his 2012 Vauxhal Corsa 1.2. Unfortunately he collided with another car just before Christmas...
I received a custodial sentence of 40 months in 2009. My sentence expired in 2013 and I took car insurance out. I said I had no outstanding convictions but now, 1.5 years later, my insurer contacted me...
I renewed my insurance on 118 October through Sainsbury's insurance and paid for the policy in full. However, as to yet, my details do not show up on MID. I have contacted Sainsbury's insurance every two...
I was involved in a car accident back in April 2017. It happened on a small stretch of single track road with some passing places, 30mph, three tonne weight limits. I had stopped safely and quickly, the...
What can I do if I don't agree with my insurer's write-off valuation?
My partner had an accident with a German registered HGV in October 2015. My insurers, AXA, were given written statements and photographs at the time denying liability and empathised that the collision...
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