My insurance was cancelled but I think my black box is faulty - what can I do?

I have had my insurance cancelled for doing 90mph in a 60mph zone. However, I know for a fact I have never sped to such as speed, I have also had no pre-warning of cancellation. Nor have I had any warning...

I had a black box fitted for insurance and it damaged my car - who is liable?

A black box has been fitted to my car and they have caused faulty wiring and now the airbags/seat belts are not working. The box company have offered to pay half, my insurance company have also offered...

Our insurance company is asking for payment before they will fight fraudulent claims - is this right?

My son has received nine fraudulent car insurance claims in the last month stating that he has been involved in accidents. It would seem that his details have been sold and are being used by fraudsters...

My insurance premium has increased because of a claim that's still not been settled - what can I do?

I was hit by a third party back in September and provided dash cam evidence to all insurance companies concerned. However, the claim hasn't been settled as liability hasn't been settled despite my insurance...

I want to withdraw a claim with my insurer - will I lose my protected no claims discount?

I informed my insurer of a claim for damage which I was 100 per cent responsible for as no one else was involved. The garage I bought the car from has kindly agreed to repair the damage at a reduced cost....

My car was stolen when I left the keys on the seat - but my insurance won't pay out?

My car was stolen at the beginning of this month. The keys were on the seat as I was unloading. My insurance has said they will not pay out because of the keys. The car has not been found. My insurance...

My car was stolen two months ago but the insurer is refusing to pay in case it is found?

My car was stolen and the insurance company accept it was a professional theft (non-keyless car taken without keys), however, they refuse to pay out after two months 'in case the car is found'. The police...

I missed my car insurance premium payment and I was charged a £30 penalty - is this legal?

I missed my car insurance premium payment and I was charged a £30 penalty. Is it legal for an insurance company not to give grace periods on missed payments?

Our car was written off but I disputed this - should I go to the Financial Ombudsman?

My wife had an accident and as a result the insurance company wrote the car off. I disputed this, but the engineer stuck by his decision. Having got the car back, I noticed that the engineer had over estimated...

My grandson had his black box insurance cancelled for speeding - can we ask for proof?

My grandson has had his car insurance cancelled as they have said the black box showed that he was speeding. They have also kept £200 for a months car insurance - the original price is £6399. Is this legal?...