I was involved in a no-fault accident, so why has my premium gone up?

I was rear ended while sitting stationary. Why then am I penalised with higher premiums ?

My wife is a named driver on my policy and had an accident, do I need to declare this?

My wife had accident as named driver on my policy, I want to renew with her being named driver again, do I declare claim in my section or in hers or both? Technically I had no accidents so how can I be...

Do we have to buy a replacement vehicle for a 3rd party?

My disabled daughter reversed into a van parked opposite our drive and dented the side door, rail, sill, and rear panel. It is still drivable but the side door is unusable. The van is a 30 years old...

Is it possible to get repatriation cover while in Europe?

We are taking delivery of a brand new VW campervan and planning on taking it to Europe in September. The VW warranty provides breakdown cover in Europe for 3 years but I don't believe it extends to repatriation...

How can I retain a private number plate?

My daughter recently was involved in an accident whilst driving. Her car is a possible write-off, subject to condition assessment. She has a private plate on the car which she had as a gift from her grand...

Do I need to tell my insurer about a non-fault accident?

Do I need to advise my insurance company if I have been in an accident which wasn’t my fault (I was hit from behind) or can I just claim on the other driver's insurance?

Child hit my car, what are my options?

A young girl ran across the road without looking and hit the passenger side wing of my car. Very fortunately I was not going fast having just turned in to the road and the young girl has not been injured....

My EV is off the road and I've been given a petrol car, can I claim fuel costs?

My electric vehicle has been involved in a no fault accident. I've been given a petrol equivalent but get just 30mpg. I've asked for an EV instead as I am caught in a parts supply issue with no idea when...

Accident reporting - who should be contacted first?

A car manufacturer has encouraged us to contact them first in the event of an accident, even before my insurer. I thought insurance companies say you should contact them first. What would happen if I had...

I slightly damaged a car and offered to pay for repairs. How long does the driver have to take my offer up?

My vehicle was parked but the handbrake wasn't on properly. It rolled back into a parked car causing a very minor damage. You could see where it had bumped and bent it, which grazed the paint on the bumper...