The way my black box was installed has damaged my car - what rights do I have?

The way my insurer installed my black box messed up my car to the point where the fan stopped working and the engine overheated. What rights do I have against my insurer?

Do black boxes allow the authorities to listen to in-car conversations?

I have recently read that new cars have a system installed which would alert emergency services in the event of an accident. In effect, these 'monitoring' boxes/systems would allow access by the authorities...

My grandson had his black box insurance cancelled for speeding - can we ask for proof?

My grandson has had his car insurance cancelled as they have said the black box showed that he was speeding. They have also kept £200 for a months car insurance - the original price is £6399. Is this legal?...

Do black boxes cause conflicts with engine management systems?

A young workmate is considering buying insurance with a black box, with an impressive discount, but is worried by stories she has heard of them causing conflicts with engine management systems. Do you...

Following an accident in a CCTV-monitored car park, can I request the footage of the incident?

My granddaughter has the customary black-box installed by her insurance company in her Vauxhall Adam. As she was driving in the car park she parks at for work, another motorist (with a passenger) reversed...

My friend exceeded their car's mileage limit and now can't get insured - what can she do?

My friend's daughter had a black box fitted to keep insurance low. The mileage allowance was 4000. This was unintentionally exceeded and her insurance was cancelled. She ended up driving for four days...

Which insurer offers the cheapest insurance for new drivers?

Where can I get the cheapest insurance? I'm struggling to get a Volkswagen Golf insured for less than £200 per month.

My insurance was cancelled because my black box wrongly recorded me speeding - what should I do?

I had a black box on my old car, but I recently went and got a newer car on finance. I used my old car as part of the deposit and told my insurance company. They told me to remove the black box, wrap it...

My daughter's insurance was wrongfully cancelled, then reinstated - will she need to declare this in future?

My daughter has a Peugeot 108 on their Just Add Fuel agreement. She's 20 with a perfect driving record. Everything has been okay until she went to university in London last September. The car is left at...

I have triplet boys turning 17 soon - what's the best way to insure them?

I have triplet boys turning 17 in July. What is the best way to get car insurance for them before their driving test and soon after?