How can I fix my BMW's telematics fault?

Hello, On our 2018 X1, we are getting the SOS System Failure warning. It's well known that this is usually the battery in the system requiring replacement. In our case though, the problem disappears in...

Do I buy my own ‘black box’ or does the insurance company supply it?

What is black box insurance? Do I buy my own ‘black box’ or does the insurance company supply it?

My son had his telematics insurance cancelled for exceeding a 60mph limit - is this extreme?

My 17 year old son has had a telematics box fitted for the full duration of his two months of driving since he passed his test. His driving has been improving generally with a general reduction of 30-40%...

Does black box insurance penalise you for driving at night?

I have a black box and have a score of 55 for night driving, the driving I have done between the hours of 2200 hrs and 0500 hrs (which are the time they ask not to drive between) are negligible. I have...

Following an accident in a CCTV-monitored car park, can I request the footage of the incident?

My granddaughter has the customary black-box installed by her insurance company in her Vauxhall Adam. As she was driving in the car park she parks at for work, another motorist (with a passenger) reversed...

My friend exceeded their car's mileage limit and now can't get insured - what can she do?

My friend's daughter had a black box fitted to keep insurance low. The mileage allowance was 4000. This was unintentionally exceeded and her insurance was cancelled. She ended up driving for four days...

Which insurer offers the cheapest insurance for new drivers?

Where can I get the cheapest insurance? I'm struggling to get a Volkswagen Golf insured for less than £200 per month.

My insurance was cancelled because my black box wrongly recorded me speeding - what should I do?

I had a black box on my old car, but I recently went and got a newer car on finance. I used my old car as part of the deposit and told my insurance company. They told me to remove the black box, wrap it...

My daughter's insurance was wrongfully cancelled, then reinstated - will she need to declare this in future?

My daughter has a Peugeot 108 on their Just Add Fuel agreement. She's 20 with a perfect driving record. Everything has been okay until she went to university in London last September. The car is left at...

I have triplet boys turning 17 soon - what's the best way to insure them?

I have triplet boys turning 17 in July. What is the best way to get car insurance for them before their driving test and soon after?