A car I bought in a private sale is faulty, does the Consumer Rights Act apply?

I recently purchased a car privately, which the seller advertised as: “Fantastic low mileage car that's in a great condition” and goes on to say, “it would make an ideal first car or for somebody who makes...

My daughter unknowingly bought a very faulty car online - what can she do?

My daughter bought a car on Gumtree, which has turned out to have lots of dangerous faults. She and her daughter drove it 300 miles home without knowing. The seller is being hostile and claims no responsibility....

My friend exceeded their car's mileage limit and now can't get insured - what can she do?

My friend's daughter had a black box fitted to keep insurance low. The mileage allowance was 4000. This was unintentionally exceeded and her insurance was cancelled. She ended up driving for four days...

A dealer agreed to restore a classic car I bought - can I get a refund if he won't do the work?

I bought a classic car that's falling apart from a dealer. We arranged that he would get it reassembled and on the road for me. That was five months ago. I have gone to see it on several occasions and...

I was mis-sold a pre-registered car, can I claim for the decrease in the vehicle's value?

I bought a new Volkswagen Golf in October 2017 for my daughter. It cost £17,613 from an online broker and came with a written contract for a new car with first registration in my daughter's name. However,...

I'm going to lose my NCD because a man falsely claims I scratched his car - is there anything I can do?

After parking in a shop's car park, in the only slot available, I saw someone on his phone. I ignored him until he came up to me aggressively and accused me of bumping into his car. I told him I had not...

My brother has been told to surrender his licence due to a medical condition - is his insurance now invalid?

My brother had major surgery last year and again this year. He has now been told by his GP, the local hospital and Kings College Hospital consultants that he should advise the DVLA that he should no longer...

I just bought a faulty new car - am I entitled to a refund if I didn't sign the logbook?

I bought a vehicle and paid in full for it, only to find on the trip home there was a gearbox problem. I then found out that only the seller singed the logbook. I have the vehicle and one half of the logbook...

Can my spouse legally drive my car while I serve a six month driving ban?

I understand my car insurance may be void whilst serving a six month ban. If I add my spouse to the policy, could she still drive the car?

Can I get my Cat D car reclassified if it's now road worthy?

My Mercedes-Benz E-Class was deemed uneconomical to repair after being driven through standing flood water in December 2013. It was declared Cat D and required a new engine. It was subsequently repaired...