I hit a deer - why is this classed as an 'at-fault' claim by my insurance?

I had to misfortune to hit a deer. It was early morning and there were no warning signs - the deer simply jumped over a hedge and collided with my car. There was extensive damage and my insurance company...

Someone was indicating to turn so I pulled out and we crashed - who is at fault?

I was stopped at a T-junction, waiting to turn right. A car approaching from the right, indicated to turn left, started to turn in but then continued straight on without cancelling his indicator (which...

I indicated at a junction but continued onwards - who's at fault if a car then drove into my path?

I was driving up to a junction, doing about 15-20mph. I approached a right-hand turn and clicked the indicator, but quickly cancelled it as I actually needed to go straight on. The car at the junction...

We're recorded as 'at fault' in an accident where someone sideswiped us - how do we get this corrected?

We were sideswiped on a dual carriage way. The other driver was prosecuted and found guilty of driving without due care and attention, as well as leaving the scene of the accident. Our insurance company,...

My car was stolen using a car key stolen from my house - why was this settled as an at fault claim?

We were burgled at Christmas and our car was stolen using my wife's car key. This has now been settled, but it's been registered as an at fault claim. How is the theft of a locked, alarmed and secured...