A driver hit my car but wants to pay without claiming. Is this a good idea on my part?

I was reversed into in a car park recently causing minor damage, but may still be expensive as it covers both doors (on one side and the sill). The driver was a young man who admitted fault straight away....

Is it normal insurance practice to get a claimant to go round to a third party's house to obtain a telephone number?

My daughter was an innocent party in an accident in a car park. A car reversed into her new car causing cosmetic damage. The other driver accepted liability at the scene and gave my daughter their details....

A car slammed it's door into my 2002 Mercedes - how do I ensure my car isn't written off for minor damage?

Whilst my 2002 Mercedes-Benz E-Class was parked at the garage today, a van from the business next door smacked its door into my car. I have all the insurance details and they have already alerted their...

My write off value won't get me an equivalent vehicle - can I sue the other party's insurer for the difference?

My insurers have written off my car, but the amount offered won't cover the cost of an equivalent vehicle. Can I sue the third party for the difference (£2000) because they have admitted the accident was...

Our cars were damaged by a roof fitter, can we use our insurer even if it wasn't a road traffic accident?

Our next door neighbour had a roofer installing fibre glass in their roof during, which resulted in both our cars being covered in fibre glass and resin. The roofer admitted liability and said he wanted...

A delivery moped hit my son's car - should the company that employ the rider pay for the damage?

My son bought a used SEAT Leon FR from a friend two weeks ago for £2000. It was in excellent condition with a full service history. On Thursday, two young lads on pizza delivery mopeds came to his place...

A driver knocked my daughter off her bike, but won't pay for the week of work she's missing - what should I do?

My daughter, a bicycle courier, was knocked off her bike while working. The driver who ran into her admitted liability, but doesn't want to go through his insurance. He has offered to give her the equivalent...

My car was recently damaged and the other driver's insurer have offered to repair it - should I take them up on the offer?

I wonder if you could advise on an insurance claim situation. Our Audi Q3 was damaged in a car park, whilst I was in the shop. When I returned to my car a gentleman approached and apologise that he had...

A car hit my daughter's car and didn't leave their details - but we have the reg number, so what's the next step?

My daughter had her car damaged while it was parked outside her place of work. This was reported to her by two witnesses because the car drove off without leaving any details. The witnesses took the car's...

My car was written off at no fault of my own - can I claim any future premium increase from the other insurer?

A driver recently pulled out from behind a parked car and hit my 2004 Audi A8 quattro. I've been offered £3400 as an uneconomical repair. My insurance is with Elephant UK and theirs is with Diamond, which...