Car declared a total loss, can I get a refund on my insurance premium?

My car insurer recently cancelled my insurance after declaring a claim I made was uneconomical to repair, resulting in a total loss. I have emailed them asking for a refund on my insurance. I purchased...

Is a Category N write off safe to buy?

I just discovered category N write offs, which are cars that have no structural damage. Why would it get written off if only the body work needed attention? Is it okay to buy a Cat N car?

My mum's insurers have written her car off without her agreeing to do so - what can we do?

My 73-year-old mother's car was hit by an SUV that went through a red light. The driver admitted fault and said she was not concentrating (messing with her sat nav as she was lost). There was a witness...

My insurer won't pay out what my car is worth after a no-fault accident - what should I do?

I was the innocent victim in an accident. My car was in good condition, but the third party insurer doesn't want to pay out because they say it's not worth repairing. I cannot buy a car that will be as...

A car slammed it's door into my 2002 Mercedes - how do I ensure my car isn't written off for minor damage?

Whilst my 2002 Mercedes-Benz E-Class was parked at the garage today, a van from the business next door smacked its door into my car. I have all the insurance details and they have already alerted their...

Can my insurer write my car off if I don't make a claim?

I have a bit of an odd scenario. My car was parked on a slight incline and the handbrake must not have applied enough as 20 minutes later it had rolled down the slight hill and crashed into a wall. The...

Is there a way to find out why a car was written off?

I'm interested in a Cat N (listed as Cat D) vehicle and wanted to know if there is any way to find out the details of how the car was damaged. The garage selling it are telling me it was just external...

I've bought a Category C write off, is there a way to check the damage history?

I've bought a Category C write off. Is there a way to check how much damage was actually done?

Do I have a right to keep my Cat N car?

My car was hit on the road outside recently. The driver got out and ran off, but he was insured so the police have taken his car until he reappears. The insurance assessor said the repair quote is £3800,...

My car was written off a month before my new car arrives - should I buy a cheap runabout for this time?

I was recently involved in a no fault accident when my neighbour reversed into my car. I'm currently awaiting an engineer's report, but the most likely outcome is my car will be written off due to its...