Refused bodywork warranty claim on Range Rover Evoque - what should I do?

I have Range Rover Evoque which is 18 months old. A few months ago I noticed the front lower panel was peeling badly. I took it to my local dealer, where I purchased the car and was told it was wear and...

Are SMART repair insurance policies worth it?

I have owned my Citroen C4 Cactus for nearly three years and at the time of purchase I was offered a Smart Repair insurance policy for the car's bodywork which I took out at the time of purchase. I have...

A friend opened my car door and damaged another vehicle - am I liable?

A friend asked if someone with whom he had done a house and car swap, could drop off his car at my house. When the car arrived he had his wife and two teenage children with him. They needed to go to the...

A third party damaged our car and has offered to pay for the repair or go through insurance - what is the better method?

My daughter's car was scraped in a supermarket car park. The driver of the guilty car has given her his insurance details and has said that she can put the repair through insurance or he will pay for it....

I found damage to my car after a ferry crossing - can I claim from the ferry company?

I returned recently by ferry from Ireland and travelled straight home after docking in Holyhead. The next morning I found what appeared to be footprint marks on the roof of the car. Thinking my car had...

We had a no-fault accident - can we insist that our car is repaired at an approved repair firm?

My son's car is a Hyundai Tucson. He was recently involved in an accident and the other driver has admitted total blame and responsibility for the repair. The other driver's insurance company has contacted...

My nephew's car was damaged while being serviced - should he inform his insurance company?

My nephew's car suffered body and wheel damage while it was left for a routine service at a garage. He noticed the damage when he was collecting the car, and although they didn't deny the damage happened...

I caused superficial damage to another car but am shocked by the repair estimate - what can I do?

I recently caused superficial damage to a seven-year-old Mazda while parking my old Subaru. Although the damage was restricted to a small amount of the paintwork on a rear door, I reported the incident...

I've damaged my car door - should I claim against my insurance or pay for the repair myself?

I have damaged my passenger side door reversing into my drive. The car is worth around £23k, it is on a PCP deal and I don’t give the car back for another three years. The excess on my insurance is £350,...

My car has minor damage but the insurers say it will cost thousands to repair - is this right?

My car was hit on the left front wing which also broke the headlight. The car was still driveable but my insurer is saying it will cost nearly £3000 to repair which I don't believe. What can I do?