We hit a deer but there was minimal damage to our car - should we have told our insurer?

My partner hit a deer at one time, but there was minimal damage (a cracked bumper) and so didn't claim any costs on her insurance. She did however inform her insurance company and they have logged the...

My insurer says I can't use my no claims discount when insuring a second car - is this correct?

Since my wife died, I am the sole driver on my insurance policy. I was thinking of getting a second car, but some insurance quotes say I can’t use my accident free record on a second car. I thought it...

Can I recover the cost of increased insurance premiums from a third party following a no-fault accident?

I was reverse parking when a car came out of a side road and caused damage to my vehicle rear bumper. It has been registered as a no-fault accident, and while I have 9+ years protected NCD, I suspect that...

I had a no-fault accident - should I let the third party's insurance deal with the claim?

My car was hit from behind while I was driving. Unfortunately, the cars became attached on my tow bar so I had to call my insurance company to get someone out to detach the cars which were both driveable....

My wife had a no-fault accident in our family car - do I need to tell the insurers when I renew my policy?

My wife had a non-fault accident (a third party drove into the rear) in the family car, which I own and is insured in my name with her as a named driver. I have a fun weekend car and motorbike. When I...

Our car was hit from behind and the third party insurer has offered to pay for all the damage if we use their repairers - is there a catch?

My daughter's car was involved in a double rear-end shunt at low speed but it caused some light damage to two panels. We contacted our insurance company and shared dashcam footage which clearly shows two...

I've been told by insurers that I don't qualify for no claims discount - even though I haven't made any claims in the last 10 years?

I am retired and gave up my car and started to share my wife's car. I was added to her policy as a named driver. Recently I considered getting my own car again but was told by insurers that I wouldn't...

I was the innocent party in an accident - how do I reclaim the insurance excess I have had to pay?

I was the innocent party in an accident. How do I reclaim the insurance excess I have had to pay?

My car was written off - how will my insurer calculate the premium increase for all four policies I'm on?

A guy drove into the back of my old trusty Volkswagen while parked and unattended outside of my house. The amount of damage has been enough to be declared a write-off. The driver wishes to pay for the...

Should it be made illegal for insurers to raise premiums after a no-fault declaration?

Please would you consider leading a drive to make it illegal for insurance companies to penalise motorists by way of increased premiums for no-fault declaration of accidents? I feel you are ideally placed...