My car was written off in a no-fault accident - should I get reimbursed for the remainder of the policy?

I had a no-fault accident which meant my car was written off and the insurers paid me a final settlement to cover the market value of the car. There were nine months of the policy left - should I also...

My insurance has gone up because of a no fault accident - what can I do?

A car damaged my front bumper when it was parked without me in it. The other driver admitted fault and her insurance paid for all repairs. My insurance renewal had £30 added because of my ‘no fault accident'....

I had a no fault accident, but the other party's insurer are impossible to contact - what do I do?

I had an accident in December 2017 that wasn't my fault. The other driver's insurers, Quote Me Happy, are proving impossible to contact. The other driver doesn't seem willing to help. Where do I go from...

Do I have a right to keep my Cat N car?

My car was hit on the road outside recently. The driver got out and ran off, but he was insured so the police have taken his car until he reappears. The insurance assessor said the repair quote is £3800,...

Should I claim via my insurer or an accident management company?

Yesterday, I was rear ended at traffic lights. I have the third party's phone number. He did not know his insurer's name and is asking to settle without reference to insurers. The damage to my 2000 Mercedes-Benz...

A truck hit my daughter's car at a roundabout, but their insurer won't respond - what do we do?

My daughter recently had an accident when a M&S truck caught the side of her car at a roundabout. She is insured by LV and the M&S truck is insured by Zurich. LV cannot seem to get a response out of Zurich,...

I was involved in a no fault accident - can I claim for the rise in my premium?

I was involved in a no fault accident (a bus drove into my car). My insurance premium has been increased even though I have protected No Claims Bonus. Can I claim the extra premiums that I will have to...

Why is my insurer seeking to recover costs directly from the driver that hit my car?

My car was written off in August after another driver made a right turn in front of me, hitting the front and side of my Audi A4. I had owned this vehicle since new, it was in very good condition, low...

My partner's car was hit by a HGV two years ago - why is our claim taking so long to process?

My partner had an accident with a German registered HGV in October 2015. My insurers, AXA, were given written statements and photographs at the time denying liability and empathised that the collision...

A third party insurer wants to settle directly with us after an accident - what's the downside of accepting?

My wife was driving my daughters' car recently and was hit in the rear by another car causing major damage to the rear offside. She was also pushed into the car in front, creating some minor damage/scuffing....