Was I overcharged for repairs?

In early December 2024 I had a fair amount of work done to my 2012 Ford Mondeo Estate2.0 TDCi - track control arm, suspension arm bolt kit rear bolts/washer/nut, rear subframe bushes, rear stabiliser link...

Can we reject a faulty used car we recently bought?

My niece bought a 2016 Juke a few months ago. This week her orange engine management light lit up. She contacted the warranty company (warranty bought with the car) who advised her to go to a named garage...

How long should a battery last?

I fitted a new Varta blue dynamic battery to my wife's 2010 Hyundai i10 in March 2001 after the original fitted 10.75 year old Exide battery failed. Although the new battery came with a 4 year warranty...

The cambelt in my Citroen has deteriorated despite only owning the car for seven months, what are my options?

I have a Citroen Grand C4 SpaceTourer. It was registered in March 2019, and I bought it second hand in April 2021. A few months ago, the car cut out and a fault came up "Oil Pressure Fault" (it cut out...

My son's new car has developed problems already, what are my rights?

Hello HJ, my son purchased a 2020 Peugeot 208 GT Line from a local non-franchised dealer. The vehicle was registered on 13 August 2020 and has done around 12800 miles. It was sold with a new MOT and fresh...

Are worn brake discs an MoT failure?

My car passed an MoT in early June this year. Six weeks later a main dealership inspected it (as part of service) and told me the front 2 brake discs were both 90% worn. I probably did less than 200 miles...

Are Volkswagen infotainment failures common?

Our VW Golf Mark 7 infotainment system is completely dead. VW have charged us for diagnostics and say the unit needs to be replaced. They initially quoted £2700 though this has since been reduced to £2300....

The pre-sale service on my new car was not carried out, can Trading Standards help?

I bought a Honda HRV from a dealer who said he will give the car a full service and stamped the service book accordingly pre sale. Having got the car home I found out no such service has been done at all....

Can I make a claim if I think an MoT has been falsified?

Last year I bought a Toyota Land Cruiser from a dealer with 12 months MoT. It seemed spot on. Looked good, full service history, 12 months MoT, dealer 4.8 stars. All boxes ticked. The car was bought to...

The RAC cancelled our car insurance after my wife's death - how can I now get cover?

My wife recently died and as insurance companies require any changes to their risks, I considered it correct to advise RAC, with whom she had cover in both our names. They immediately cancelled all cover,...