Vandalised car - accept Insurance write off or attempt to fix?

My 2004 BMW 3 Series 316 Compact, which I have owned from new, was recently vandalised. The police are unlikely to find the perpetrators and the insurance company has indicated, if I proceed with the claim,...

Car written off by insurer - What are my options?

My car was written off after it was involved in an accident. The cost to repair £16,000 and the insurance company says it is beyond economical repair. However, the write-off value is less than replacing...

Car park damage - Use insurance or small claims court?

My wife was used a council-owned car park recently. On returning to her car, she was alerted by a passer-by that it had just been scraped by another car, which was just leaving the car park. She chased...

Scrappage after accident, why not in every case?

A car crashed into the back of my rather old Toyota Hilux a few weeks ago. The other driver admitted liability and my insurer has written it off Cat D. I have been offered £2800 minus £350 for scappage....

Minor accident - should I settle or make an insurance claim?

The towbar of my car caught the number plate of a car parked behind and pulled it off. There was no evidence of other damage and I left a note on the car's windscreen with my mobile number. The owner has...

Driver who caused crash has fled to Romania - what should I do?

My partner was driving along and hit by a Jeep SUV that was pulling out of a nearby driveway. We called the Police and the driver took responsibility over the accident and showed his insurance cover letter...

Car accident not my fault - what can I do?

In July I had driven approx 180 metres from our drive along a narrow country lane and had just started up a hill when I was struck by a Land Rover Defender coming down the hill. I could not avoid the Defender,...

Minor damage caused by delivery van - do I have to notify insurer?

Yesterday we received a delivery from Currys. The van driver parked his van close to my wife's car which was parked on private property, i.e. the tarmac frontage to our house. Unfortunately, one of the...

Am I obliged to accept a third party's insurance company write-off decision?

While parked outside her home, a friend's car was damaged by a supermarket delivery van. The driver admitted responsibility and left a number to call to follow up. The supermarket's insurer have handled...

How can we fight a fraudulent insurance claim?

My mother was following a company owned van down a country back road that appeared to be lost or searching for an address; he was driving a low speed and kept breaking. Suddenly he braked, then put the...