What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Insurance claim problems

My friend was involved in an accident after another car hit him from behind. The driver took full responsibility and his insurance company gave him a van on lease. However, now the insurer want to take the hire van back and are only offering him £600 for his vehicle, can they do this?

Asked on 6 December 2013 by soapy67

Answered by Honest John
Yes, or he will become liable for the hire of the replacement van.
Similar questions
On 8 August 2017, my car was hit from behind while my husband was driving. The other party fully accepted liability. When reporting the incident to Saga, I was passed onto Claimfast and I spent the best...
If I make a claim on car rental insurance cover, does it affect my premiums for my personal car insurance?
A school bus reversed into my sister's car while she was dropping off her grandchildren at school. She sounded her horn before the collision but the driver then drove off. While still in a state of shock,...