A bus reversed into my sister's car - should she claim through her own insurance?

A school bus reversed into my sister's car while she was dropping off her grandchildren at school. She sounded her horn before the collision but the driver then drove off. While still in a state of shock,...

I was in a car accident that wasn't my fault - so why won't my insurer give me my excess back?

I had an accident in October, I was not at fault. It has been shambolic from the start. I saw in one of your columns an article about Tort law, which I thought also applied to me. My car was a write off...

I got a flat tyre on my hire car - do I declare this car hire excess claim to my own insurer?

I recently hired a car in Spain and during the rental I had a flat tyre. The rental firm charged me 125 Euros when I returned the car. Fortunately, I had taken out separate car hire excess insurance before...