I've received what i think is an excessive repair quote, will this result in my car being written off?

I have a my fault claim with car insurance I’ve stated I want my own repairer to do the work. My repairer has sent quote to me and to insurer but it seems really excessive, nearly £4000, an amount that...

Do I have to use the accident repairer my insurer has chosen?

Am I obliged to use my insurance company's body shop for road accident repairs or can I use a Mercedes-Benz approved repairers?

Can I claim for the loss in value of my car following an accident that wasn't my fault?

I have a Mercedes-Benz GLC first registered in March 2017. A third party car recently rear-ended me. He had insurance and accepted liability. His insurance has repaired the car, but a colleague has mentioned...

Can I choose where my car is repaired following an accident and that only original parts are used?

My car was recently damaged in an accident, it was rear ended by an articulated truck. The insurance company have agreed to repair the car using their own bodywork repair company. I have two worries. How...

Should I claim for minor damage or get it repaired and pay myself?

I hit a stationary vehicle causing very minor paint damage to both cars. The other owner (who appears honest) wants to go through insurance channels and will probably end up with a respray of a rear panel....

My 10-year-old car was written off - should I buy it back from the insurer?

My 2007 Ford Mondeo was hit by contractors for British Gas while it was parked outside my house. Their excavation vehicle has dented the driver's door and badly scratched the rear passenger door. I've...

My Citroen C4 Picasso has previously been repaired - can I reject the car because the dealer didn't tell me?

I took delivery of a Citroen C4 Picasso about six weeks ago from a recognised Citroen dealer. After having cleaned it several times I've become aware of extensive damage repair. I was made aware that it...

My friend's partner hit my car and is blaming me - should I take him to court?

At a recent family reunion, my friend's partner backed into my car in torrential rain - before I'd even moved - causing serious damage to my car. He shot off at great speed, driving in a highly dangerous...

Our car alarm goes off every night because it wasn't fixed properly after an accident - what do we do?

Both doors were replaced on our 2013 Ford C Max and now the alarm keeps going off at night. We get error messages for child lock malfunction, service required, drivers back door open (then the door jams...

If someone damages my car and their insurer pays for repairs - do I need to declare this to my own insurer?

If someone damages my car while it's in a car park (public/private) or on the public road and their insurance pays for the damage, do I need to declare this accident on my insurance renewal?