My insurance won't cover all the fire damage to my classic Ford Prefect - why?

I have a 1952 Ford Prefect insured third party, fire and theft. A fault in the trafficator caused the loom to short. The dash, headlining, door card, front carpet, steering wheel and driver's seat are...

I've been involved in a non-fault accident. Should I use the other party's insurer's 'Accident Assistance' service?

I have been involved in an accident which has left my vehicle badly damaged, but usable. The other party (farm tractor and trailer) suffered no damage, but his trailer caught my rear driver's side wheel...

Following a motorway crash in my partner's car, are we being targeted by accident management companies?

I am the named driver on my partner's fully comprehensive policy. I was driving her car yesterday and was involved in a motorway crash. My partner's insurance company rang her and insisted she make a claim...

If my car was damaged by another car that caught fire, whose insurance should I claim from?

I was recently in a car park when another car nearby caught fire. Luckily I was able to move my car away, but if the fire had damaged my car would I have had to claim from my insurance or that of the car...

I'm being offered a replacement vehicle while my Honda Accord is repaired. Should I accept it?

My 05 Honda Accord Estate CDTi was recently badly damaged by another driver while it was legally parked and unattended. My insurance company are almost certain the other driver's insurer will concede fault...

My insurance company won't pay out because my car was stolen outside my house, not from my garage.

On my insurance policy it states that my car is parked in my garage overnight. However, on the day my car was stolen it was parked on the road outside my house. Would this stop insurance company paying...

Must I go through an insurance claim after damaging another car, or can I pay for the damage myself?

I bumped a girl's Volkswagen Polo in an the work car park on the near-side wing. I have stated that I would pay for the damage I had caused rather than go through the insurance. She stated that it would...

My car was written off and then returned to me with no payout - what should I do?

My car was written off as a Category D. It was stolen and recovered, then just returned to me after four months. The insurance company never paid out, so now I have a Cat D car and I don't know what to...

Why do I have to pay to recover the salvage of my written-off car?

How does the insuance company come to own the salvage after an accident? My wife recently had an altercation with another vehicle which resulted with an outcome that the claim was given as 50-50. We then...

I was hit by another driver who won't answer the phone - how do I claim from her?

Last week I was hit from behind by a driver who got out and apologised for having dodgy brakes. She would only give me a phone number and said she would call me once she got to work with all her insurance...