Repairs versus write off

My car was worth 8800-9000 pounds pre accident. The garage has costed repairs at 4560 and I also need a car to drive while awaiting the repair. My concern is this. I have insurance and Gap insurance which...

Faulty insurance repairs after accident - what should I do?

My wife's car was hit by another vehicle reversing out of a parking bay. The impact was on the front wing and driver’s door. Our insurers had the repairs carried out and claimed the costs from the third...

Car has hidden accident history - can I get a refund?

I bought a used Audi A4 saloon 2.0 TDI five months ago from a car supermarket. Two weeks ago the car developed a fault whereby the multimedia interface would turn itself off. I took the vehicle to my local...

Car damaged in supermarket car park – can I ask to see the store’s CCTV?

I've sustained a dent in the nearside front wing of my Dacia Duster, whilst it was parked in a supermarket car park. I asked the customer service personnel at the supermarket as to whether they had CCTV...

Insurance company has written off my pick-up truck – can I appeal and ask them to fix it?

I recently had a none fault accident after a double decker bus hit me from behind and pushed me into the one in front. The bus that hit me has accepted responsibility, but my pick-up truck has been declared...

My car has been crashed and repaired badly by previous owner - what are my rights?

I purchased a used 2005 Honda S2000 from a main Honda dealer under their approved used car scheme in August 2012. The car came with a three year Honda warranty and I was told the car was HPI clear and...

Call Mazda First - a front for credit hire business?

I own a Mazda, and my local dealer has given me a leaflet on “Call Mazda First", asking me to contact them in the event of an accident, before calling my insurance. Is this service just a front to get...

Insurance - can I specify a repairer of my choice?

Last week a driver ran into the back of my MX-5. There is no major dent (one or two dings) and a few scuffs which may polish off. I have had previous experience of insurance company "approved repairers"...

Should I let AA Claims Fast handle my accident repair?

Yesterday evening my car was rammed at the rear when I'd stopped at a roundabout. The AA (or rather Connoisseur Recovery) have taken my car off somewhere as it was undrivable. Whilst on the phone to the...

Wisdom of Buying a Car that has had a Bump?

Had agreed to buy a friend's good condition 06 plate Pathfinder Adventura 80K miles for £8400, which I thought was an ok deal. Before the transaction was done he rear-ended someone - not hard enough for...