Yesterday evening my car was rammed at the rear when I'd stopped at a roundabout. The AA (or rather Connoisseur Recovery) have taken my car off somewhere as it was undrivable. Whilst on the phone to the AA they connected me to their Claims Fast section, who informed me that they could repair my car, and lend me another in the meantime, and that they would claim from the other driver's insurance whilst not going through my own insurers (IAM) at all. As it emanated from the AA I am inclined to think that's a good idea. However, after a night's sleep and not being quite so shocked this morning, and not yet having agreed to anything, I would be very grateful for any comments you may have about this arrangement before I do so.