Why don't insurance companies give discounts to dashcam users?

I work in insurance as a freelance accident investigator and confirm that insurers are in a chaotic mess of inefficiency. I have just ordered a car video recorder the size of a satnav which sticks onto...

Credit hire

My husband was involved in a minor accident on a roundabout while following the designated lane for his route. In a collision from his near side by a young driver with minor damage being dent to his front...

Car hit me from behind - can i force insurance company to repair my car

A car hit me from behind. My bumper was crushed inwards and i could not open my boot. Her insurance company phoned saying that she had admitted all liability. They sent around an assessor who, at my house,...

Text about an accident I didn't have

I have received a text from myclaimuk.com (447902381850) stating that I can claim for an accident that I have not had - I did not get in touch, so I know no more about it. What should I do?

Why has my insurance company charged me an extra £10 after a non-fault accident?

I was involved in an accident in August where someone went into the back of my car. The other driver admitted it was his fault and the claim was entirely settled through his insurance. However, I came...

Why can't I contact a car's owner to tell him his car has been damaged?

Two cars had had a collision outside my home. I got their numbers. Unfortunately, an unattended parked car also had its near-side front wing damaged in the collision. I attached a note to its windscreen...

Accident management company not interested in helping

I was recently hit from behind while stationary. At the time I was towing a trailer which was badly damaged. The accident also damaged the tow bar of my van. I contacted my insurance company who where...

Damaged a rental Transit van and was debited for the damage - is this correct?

I recently I hired a Transit and damaged the nearside when I hit a post. The hire company said it would get two estimates for the damage or I could get the van repaired myself if I was able to get a more...

Is this claims company attempting fraud?

My wife just took a phone call from someone asking about an accident in my Honda Jazz. I have not had an accident in the Jazz or my last car, which I owned for over 10 years. The man said he obtained the...

Can I recommend LV Insurance following their excellent service during my claim?

I would like to add to the email from RFN and say that my experience with LV has, so far, been a good one too. I was caught out last year in the bad weather - at only 10mph - and sedately slid into a wall,...