Ask Honest John

Most recently answered total loss questions
How is a write off valuation arrived at and how can it be challenged?
My son had a small collision in November 2017, causing minor damage to both vehicles invloved. He admitted liability at the scene as it was clearly his fault (he pulled out of a layby but did not spot...
My son had an accident four months ago and the insurance broker is really messing him about. When he had the accident, the insurance broker said they would not pay for recovery or storage, so my son organised...
My father was involved in a collision, causing damage to the nearside rear of his 2016 Ford Fiesta. The third party accepted responsibility and we contacted my father's insurer to inform them. We confirmed...
I'm interested in buying an accident-damaged car to repair. The car hasn't been written off, but the guys selling it (and others cars) buy their cars direct from a particular insurance company. Apparently,...
My son bought a used SEAT Leon FR from a friend two weeks ago for £2000. It was in excellent condition with a full service history. On Thursday, two young lads on pizza delivery mopeds came to his place...
My 2007 Skoda Superb, which I use drive as a taxi, was hit by a car. It's damaged near the back door and rear panel near the sill. The sill is badly dented, but the door closes and locks. It probably needs...
My 2007 Ford Mondeo was hit by contractors for British Gas while it was parked outside my house. Their excavation vehicle has dented the driver's door and badly scratched the rear passenger door. I've...
I have a Ford Torneo that I bought in 2011. I have owned the vehicle for six years. When I bought the minibus, it had a V5 with two letters attached from the DVLA. The letters said their had been a discrepancy...
My three-month old Audi S3 was stolen and recovered three weeks later. It was bought from new and was still in showroom condition with 1800 miles on it. It now has an extra 2000 miles on the clock, is...