My premium increased by £700 for a no-fault accident - can I claim this from the other insurer?

My wife's car was hit by another driver while she was stationary. Our insurance premiums have gone up just over £100 for both our cars, plus £500 for our crew cab pick (work vehicle). Do I have a case...

I had to pay the excess for a no-fault accident, when will I get this back?

My BMW was written off even though it had minimal damage and I was not in the vehicle at the time. It was the fourth car damaged by a driver who crashed into a row of parked vehicles. My insurer told me...

My daughter's parked car was hit by a taxi driver- if we claim from his insurer, will her premiums increase?

My daughters Volkswagen Up was parked outside our house when a taxi hit the rear bumper on Christmas Eve. He tried to drive off but the occupants stopped him and I have his details. I contacted the taxi...

My car was written off by an uninsured driver - why was this recorded as a 'fault' claim against me?

I'm a 60 year old IAM F1RST and ROSPA Gold qualified driver. Whist driving my daughters car to work, I was T-boned by a vehicle with a cloned reg plate that didn't give way on a major junction. The police...

A truck hit my daughter's car at a roundabout, but their insurer won't respond - what do we do?

My daughter recently had an accident when a M&S truck caught the side of her car at a roundabout. She is insured by LV and the M&S truck is insured by Zurich. LV cannot seem to get a response out of Zurich,...

My car was damaged and the other party paid all repair costs - so why is there a claim on my policy?

A car reversed into my car while I was behind it. The other party paid all costs but I have a no fault claim against my name. I was not involved, so can this be removed from my policy?

My insurer won't remove a no fault claim from their system - what can I do?

I had two misfuel incidents in 2015 and 2017. On the first I asked advice from L&V on the viability of making a claim. The response was: do not claim as the renewal premium will increase. I paid £200 each...

My partner's car was hit by a HGV two years ago - why is our claim taking so long to process?

My partner had an accident with a German registered HGV in October 2015. My insurers, AXA, were given written statements and photographs at the time denying liability and empathised that the collision...

Why has my premium increased after a no-fault claim?

I recently had to insure a new car and was told that due to my having filed a claim in the previous 12 months my insurance premium would be £80-100 higher than if I had not made a claim. I understand that...