Ask Honest John

Most recently answered insurance questions
After a recent accident I made a claim on my car insurance policy. I asked if I could use my preference of vehicle repairer instead of the one nominated the insurance company. They said I could but they...
My daughters boyfriend has had his car written off by the insurance company, it is a 53 plate Fiat Punto. It only has side passenger side damage to the rear. He has settled with their offer and has decided...
Can insurance company send a cheque, and take back my hire car before a settlement has been reached? When am I required to return the car by Law?
Royal Mail have admitted liability for driving their lorry into me while I was parked on Wednesday just gone. I called them yesterday morning and told them that my insurers had arranged repair and that...
I was recently involved in an accident and rang in to notify my insurance company. When they asked me for any convictions I notified them of one from 2009. It then became apparent that, according to them,...
I have used Volvos exclusively for the past 25 years. On 19 October 2012 I bought my brand new V40 and took it on the road for the first time. Within five minutes I had to return it because "Software Malfunction"...
I recently attended a speed awareness course as an alternative to three points on my licence and a fine for 36mph in a 30mph limit in a London "hotspot". Contrary to expectations, I found the four-hour...
Yesterday evening my car was rammed at the rear when I'd stopped at a roundabout. The AA (or rather Connoisseur Recovery) have taken my car off somewhere as it was undrivable. Whilst on the phone to the...
In August, my car (parked and unoccupied), was struck by another car, (which was also unoccupied) due, it is believed, to a fault on the electronic braking system. I obtained information from the third...
A leading insurance company is to increase premiums for people who have attended speed awareness courses on the grounds that having exceeded the speed limit they are more likely to be involved in an accident....