Insurance claims for whiplash injuries have been in the news yet again. Maybe I am naive, but I thought the reason why all cars are now fitted with head restraints was to prevent such accidents. We were certainly told that at the time by the authorities. Bearing that in mind, I suggest that insurance companies take a much tougher line with these claimants, and refuse to pay out in cases where restraints are fitted. Where they are not, such as in older cars, there may be a case, but each one should be assessed on its merits and a very comprehensive medical report should be obtained. I'm afraid the companies only have themselves to blame for the astronomical rise in whiplash claims, but unfortunately we all suffer as a result.