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Questions from December 2018
The way my insurer installed my black box messed up my car to the point where the fan stopped working and the engine overheated. What rights do I have against my insurer?
My car needs a new windscreen due to wear and tear. If I contact my insurer for a courtesy car, will my premiums increase when it comes time to renew?
My first car bought in Malaya in 1954 was a used Jaguar one and half litre. When I sold it I promised myself that my last car would be a Jaguar. I am now in position to buy a used Jaguar for around £20K....
When driving on a three lane motorway at 70mph, I feel safer in the middle lane. This saves me a lot of lane changing. Is this legal?
I don't have a car and need to buy one. I would like an electric or hybrid car, an automatic, it has to have easy access because I have a bad back. I will be driving to France soon so I'm not sure about...
How do I know if my car is in a DPF regeneration cycle? It would appear that the engine should not be switched of while this process is taking place but I have never seen any warnings on the dash board...
I recently saw a Cat S write off car for sale which states that it has been repaired to a high standard. I asked the vendor to provide me with details of what happened to the car. They wrote back to tell...
My 2009 car was damaged in an accident after skiding off the road into a ditch. My insurers says the car is valued at £8960 and have written it off with category N. The cost of repair is given as £2717...
Would a payment from my own funds to a third party for minor damage caused in a car park need to be reported to my insurer. There is no damage claim re my own vehicle
My daughter has received outrageous quotes to insure the old family car, a 2001 vintage 1.8 Ford Focus to drive herself. It was previously insured with her boyfriend as main driver, being 30 years old...
I frequently find that one of my Volkswagen badges is missing from the wheels of my Golf Mk 6 and I do not know when this happens. Is it likely that they are being stolen or being dislodged (e.g at a car...
I received a final demand from the police for the driver details of my car, allegedly speeding two months ago. The original was not sent by recorded delivery and was not received. Four people could have...
What rights do I have in terms of my BMW 1 Series which I have had from new and is three months out of warranty as my timing belt has potentially gone?
I was driving along a dual carriageway that was merging from the outside (right) lane into one (left) lane. I was in the left hand lane in a line of traffic, when a car on the outside of me trying to merge...
Can one report an incident to the insurance company without making a claim? And if so, is there a time limit?
My car got keyed recently which got me thinking about recording while away from my car. What is the best/cheapest option when looking to purchase something that can record motion/incidents on outside of...
I bought a car two weeks ago that was advertised as in ‘perfect working order’ and now find it has three issues, one of which I have repaired. I have broken down twice and the second time the fix is expensive....
Can you please tell me how black box insurance works? I understand it records your driving but I have the feeling it could come back to haunt you? I am looking for insurance for my 17 year old daughter...
Six months ago my wife had a minor accident (nobody else involved) which resulted in an insurance claim. Over the past couple of weeks we have received several calls from an organisation calling itself...
How should I store my car in the winter? I can't drive on roads because of salt and I'm not sure if it's a good idea to start the car every two months for an hour or two and move it back and forth on driveway?
I am looking to replace my Peugeot 207 SW with something newer. I need the estate car for the dog but do not want anything bigger than the Peugeot really. What would you recommend?
My garden wall was hit by a driver at 4am on a Saturday morning. He was involved in a crash with another vehicle and both drivers fled the scene. One driver was arrested (not the driver who hit my wall)....
I go away for a couple of months around Christmas time and will be leaving my 2013 Volkswagen Golf on the driveway. Is it good practice to disconnect the negative terminal on the battery. What else should...
I have a 2018 Alfa Romeo Giulia with 8000 miles on the clock. The car was running fine until the end of October, but I parked it in a garage overnight for around 11 hours and the next morning the battery...
My son has a Renault Clio Mk2 and has noticed a fault with his rear lights. When he turns his lights on, the brake lights are coming on instead and do not change or even flicker when he presses the brake...
How can I tell if the clutch in my car is failing?
Do you have to reset the ECU after cleaning the Mass Air Flow sensor?
Could let me have the guide price for a Zagato bodied Riley Special?
I travel 450 motorway miles a week, what car would you recommend? My budget is between £12 to £15k. I'm considering an Audi A6.
My two-year-old Land Rover Discovery Sport (11000 miles) has considerable steering wheel vibration when stationary. The dealer says it's normal but it doesn’t feel right to me. Should I persevere with...
After years of having to drive the family workhorse, I can at last by a smaller car. I would like something reasonably practical but above all interesting. It doesn’t have to be fast and I don’t mind very...
My sister has arthritis and requires a small automatic. Which small cars are the best?
I have a relative who is about 70 years old and she is looking to change her car and would like some advice. She often takes her mother out who is not very mobile and obviously of mature years, therefore...
I was rear ended today by a gentlemen on a bicycle. I have reported this to my insurance company who tell me that I will have to pay the £500 excess as there is little to know chance of recovering this...
I am about to buy a van for self-employed courier work. After looking into different types of vehicle, I have decided on a Transit Custom L2H1. I like the Transit Custom for it's comfort and accessories...
Is it a good time to consider buying an EV? Or should I wait to see if they can improve further the range?
I have a 1967 Chrysler New Yorker 440 4-door coupe. This vehicle needs restoring but everything is in fair condition with no damage or rust. What is a reasonable price to sell?
What's the real world mileage of a Hyundai Ioniq electric?
I have been offered a cheap car but the seller has said it was once an insurance write off. A quick check shows it was a Cat B write off in 2008. Everything I read says a Cat B can only be sold for parts...
Can a car be written off over phone? I don't think the damage is bad at all, just the front grille and a dented bumper. Looking at the structure, all looks fine?
What is the most reliable family automatic hatchback for under £4500? I was set on Civic 1.8 2009 but then learned that this model has the i-Shift which is best avoided.
What annual mileage is required to warrant the extra cost of a hybrid?
I have an automatic Nissan Juke with a full Nissan service history which has covered 17000 miles. It's three months outside warranty and now has a gearbox problem. Nissan tell me it needs a new gearbox....
How should a contract be worded for the purchase of a private second hand car and what details should be included?
The Ford Kuga marketing literature shows it having an eight speed e-shifter automatic transmission. Is this a new name for the old Powershift automatic or is the new one a torque converter automatic?
I purchased my Jaguar from the forecourt of what I thought was a normal second hand car dealer after trading in my own Suzuki as part exchange. I found a fault with the car on the way home and took it...
If you buy a car privately which then breaks down after 76 miles and needs a new clutch and driveshaft, do you have any legal recourse against the seller?
Can you name a convertible with a reasonable sized boot big enough to take an electric golf cart?
Recently, after an emergency stop, my foot slipped of the pedal and I moved forward slightly, but I immediately put my brake on. Unfortunately I touched the car in front but there was no crash just contact....
We're buying a car for our daughter and would like to start the insurance policy in her name, but with the parents included as additional drivers. Can we start her policy before she's 17 so we can collect...
 

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