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Questions from February 2018
What's the cheapest car to insure for a 17 year old that has just passed his driving test?
I've accidentally put AdBlue in my diesel tank, which seems to be a really bad thing (possibly worse than petrol in a diesel car). Why do Renault put the filling caps so close together? It's a fundamental...
Why is VED on my 2012 Ford Fiesta van 1.4 TDCi £240 per year?
Could you recommend the best LWB panel vans suitable for a campervan conversion that would meet Euro6 diesel emissions standards? It needs to be reliable, long lasting and handle the weight that goes with...
I purchased a used 2014 Audi A5 from a main Audi dealer eight months ago. The car has been leaking water into the boot where the electrics are, so I took the car back to the Audi dealer. They concluded...
I'm 6'4" tall. Which cars could I drive comfortably? I currently drive a MINI Cooper.
I've been driving a company car for three years and I'm a named driver on my son's policy. I previously had maximum No Claims in my own right, but I’m concerned that when I come to insure my own car my...
I have a 2014 Nissan Qashqai 1.5 DCi, which I have leased from new, driven sympathetically and had serviced at the correct intervals (the last service being in October 2017). The car has been very reliable,...
My 90 year old father has a 1997 Peugeot 406 Sri Turbo 2.0-litre Petrol, which has covered 80,000 miles and been owned by the family from new. Apart from normal servicing costs, the vehicle has been trouble...
My wife’s car was struck by a metal object which came from an open lorry going in the opposite direction. The damage was estimated at £1600. We contacted the police but there was no CCTV coverage. Our...
After living in France for some years, and insuring a car which covered all drivers, I cannot understand why UK insurers base prices on the driver rather than the car. A friend in Spain insures a car that...
Is a dual lens dash cam worth buying or should I just go for one in the front windscreen?
My 2010 Nissan Juke developed a major gearbox problem (CVT) which would cost over £4000 to repair. The car is unsafe now, and I've since seen on the internet that this is not uncommon. I've been in contact...
We’re looking to buy a used Honda CR-V for around £7000. What’s more important, miles on the clock or number of previous owners?
I was travelling down the motorway with a waste carrying lorry in front of me. The top of the container on the lorry was not covered and a piece of rubbish from the container blew off and landed on my...
I have the new Skoda Karoq 1.0 DSG. It's a lovely little car that drives well, even the DSG is amazing. However, I've done around 1200 miles and I can't get above 30mpg. The dealer said it's going to get...
We've had a reoccurring brake wear issue with pads and drums on our Isuzu D-Max (changed four times between March 2016 and December 2017. The vehicle is used on a farm for average off-road (not excessive...
Are Jaguar XJS starting to appreciate in value?
In December 2016, I was the victim of a rear end collision. The third party driver accepted full responsibility. My car is a 2008 Citroen C3 and the damage was such that my insurers wrote it off. However,...
My daughter has to drive on the M25 everyday and keeps getting hassled by men in white vans. Can she put up some type of screen on her driver's door window to avoid this?
Do you get a free re-test after failing an MoT?
I read in a recent 4x4 review that the engine oil is quickly contaminated by the DPF. Is this the case on all diesel engines with a DPF, and can it affect the life of the engine?
I've seen FTC, an apparent miracle additive that improves fuel economy and lowers emissions, advertised. The reviews are very favourable. I've never seen anything similar to this on the market before and...
I took delivery of a new Volkswagen California Beach on 15 September 2017 and paid extra for a DAB radio (£350 plus VAT). I live in Bath but bought it from a Volkswagen van centre in Poole. No one told...
I was pinged by a police car while overtaking in New Zealand and incurred a $510 and 28 day driving suspension. My licence will be posted to my home address in the UK after 28 days, by which time I'll...
I'm looking to buy an 1989 Mini with 90,000 miles on the clock. The original 998cc engine has been replaced with an MG Metro 1275cc engine. It's in Immaculate condition and has had many extras fitted....
I've seen a BT Ford Transit van being sold privately by an employee. Is that legal? I might buy it.
My Mercedes-Benz was damaged whilst parked recently. The other driver admitted liability, and a claim form was submitted to his insurer (AXA). I returned home and got estimates for the repair, including...
I saw a car for sale on a website called ClassicCarsHQ and emailed the seller, but got no reply. Upon further investigation all the sellers have the same email address and map location. The email page...
I bought a secondhand Peugeot 208 on finance with 33,000 miles on it. It then blew a head gasket after five months of use. As it was under warranty, I argued that the garage should foot the bill and, after...
I'm looking to purchase a 2016 BMW 1 Series M Sport, but they are out of my budget. However, I have seen a Category D write off with a front wing replacement. It also has a small dent in the chassis. It...
I want my car resprayed a different colour. How much would it cost?
I see there is a safety recall on 2010 - 2014 Ford Focus, C-Max, Fiesta ST and Kuga for possible cracked cylinder heads, which could result in a fire. I've been unable to identify which engine is involved,...
What are the consequences of mixing Castrol xl 20w/50 with synthetic Penrite 20w/50 classic oil?
My wife's car was hit by another driver while she was stationary. Our insurance premiums have gone up just over £100 for both our cars, plus £500 for our crew cab pick (work vehicle). Do I have a case...
We've built up a NCB of over nine years with the same insurer on one car. Recently we acquired a second car and insured it with the same insurer, who in its advertising promises to link the policies and...
A recovery company tipped my Land Rover onto its side during recovery even though they had been advised to wait for the police to close the road. This mistake caused £10,000 worth of damage. Their insurance...
Is a dash camera classed as a modification for insurance purposes?
I had my clutch and DMF changed at Mr Clutch after the original one failed after 100,000 miles. The replacement lasted less than 10,000 miles, so Mr Clutch have now fitted a new replacement free of charge...
We have a 1977 MG Midget owned from new with 45,000 miles on the clock. The engine is original and we've been using Castrol Valvemaster Plus additive. However, this is no longer available. Apart from having...
I'm interested in understanding why a driver cannot request their car to kick off a regeneration manually, for example, when they get on the motorway for a long journey. I have a Honda CR-V 2.2 with a...
Is a 1991 Mazda 121 Mk2 considered a classic?
I took my old car off the road over 30 years ago and pushed it to the back of my garage while I concentrated on my newer car. I recently moved house and sent in the old brown log book to the DVLA to register...
My insurance company, Hastings Direct, have referred me through to Auxillis for repair work and hire car following an accident. The other driver went into the back of me, but he is disputing liability...
I have a 1971 MG MGB roadster, bought recently as a retirement present. I’ve wanted one for 50 years and I’m delighted, but I don’t know whether I should run it on premium petrol, or whether standard is...
I’m confused with the new road tax rules. I want to buy a used BMW 4 Series. I've found a nice car, registered in June 2017 - so new road tax rules apply. It's £36,999 - so my understanding is that I would...
I accepted a quote for car insurance in January 2018, after completing Lancaster Insurance’s online questionnaire, which included a question about the number of no claims bonus years that I had. However,...
We've recently purchased a 2014 Mazda CX-5 2.0 petrol with 108,000 miles on the clock. On the day of the purchase, we pointed out some white smoke coming from the exhaust, only for it to be explained away...
I have a 2011 Audi A3 1.8 TFSI, which has done less than 45,000 miles. It went into limp mode and I've just been informed by the Audi garage that the timing chain has snapped. As a result, I need to pay...
My Mazda CX-5 heating matrix has stopped working, which is quite chilly in winter. I've seen various messages that Mazda are aware of this issue, I was just wondering if you had any advice as to possible...
 

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