My car keeps overheating - what's the problem?

Recently, I had the water pump changed in my 2005 SEAT Ibiza. It was always at 90 on my temp gauge, but since the pump change it keeps overheating. It's not the coolant as I've topped it up and there are...

Do you recommend manufacturer service plans?

Having just purchased a new Ford, I want to set up a service plan. I know Ford do various plans, but my garage have theirs too, which for more cost has a few more aspects of cover. Do you recommend just...

Why is the oil level in my Kia Sportage so high after it's been driven?

My Kia Sportage oil level reads at well over the max mark when the engine has been running. I've been to Kia and they can't find a problem. What do you think it is?

Flexible insurance cover for 'kids' - what are my options?

My 20 and 22 YO sons are working away / at Uni. I periodically need to add them to the cover for my Honda Jazz when they're home (e.g. a few weeks at a time). LV used to be good for this but have dramatically...

What's best: Kia Picanto or Hyundai i10?

We need to replace my wife's Toyota iQ, with a 2/3-year-old small car that's as reliable and easy to drive/park ( and with automatic transmission). I've read your used car reviews of the Kia Picanto and...

A driver drove off after hitting my parked car, but I have CCTV footage of the incident - can I demand the owner's details from DVLA?

Today my car was damaged in a car park. The store keep CCTV and confirmed the incident took place and have agreed to keep the footage. I now have the details of the car, but not the details of the owner....

Is there a simple way of establishing whether my 1987 Jaguar is car is a Daimler 6 or a XJ40?

Is there a simple way of establishing whether my Jaguar is car is a Daimler 6 or a XJ40? Car was first registered on a diplomatic plate (Nov 1987) and re-registerd in 2000

What happens to a leased battery if an electric car is written off?

We bought our 2015 Renault Zoe outright from a Renault dealer a couple of months ago, but we have to lease the batteries from Renault. I was having a discussion at a family meal about the car and was asked...

Diesel or Hybrid?

I have a Toyota Avensis 2.0 Diesel which is approaching 3 years old and 60,000 miles. I drive approximately 22,000 miles per year, including a daily commute of 36 miles each way mainly on single carriageway...

Do you know where I could have an independent diagnostic battery performance check done on my Renault Zoe?

I have owned an electric Renault Zoe for three years new from Dec 2014. Recently the car had a 3 years service and MOT at AC and I asked for the traction battery to be tested. The battery test computer...

Vehicle owner not main driver - can I do this on my insurance?

I am buying a car for my partner to use as the main driver. I will be paying for insurance, maintenance, VED etc and she would like me to be the legal owner and have my name on the V5. I would be a named...

What used car for £10000 would you recommend?

I am trying to decide about which used car to buy for about £9000-£10000. After reading about Ford Focus, Seat Leon, Golf, Audi A3 and Hyundai i30 I am inclined towards the I30 as it seems to be a reliable...

What is the minimum guarantee period on a used car?

What is a dealer's minimum guarantee period for a car costing £3500?

Golf diesel with 36000 on clock - a good buy for covering 8000 miles per year?

Just seen a 2016 golf 1.6 diesel with 36,000 on the clock being sold in a Volkswagen Lookers branch for about £12500. Do you think it is worth it? I only cover about 8000 miles a year.

Credit Hire agreement problems - can you help?

Hi, I’ve read your previous posts to help with credit hire agreement problems but I remain confused by the ‘impecunious’ situation. I was encouraged by Churchill to use Auxillis but the other party continue...

LPG - why hasn't it been more popular in the UK?

I often notice driver of Eastern European origin using the LPG pump at my usual filling station, what are your thought on why the fuel has not been more popular in the UK ?

I was at the front of a three car pileup, but there was no damage to my car - should I tell my insurer?

I was in stationary traffic when a car drove into the stationary van behind me. There was a lot damage between the car and the van. Although the front of the van tapped my car lightly, there was no damage...

Why aren't 40 year old, classic motorbikes MoT exempt from 2018?

I, like many classic car enthusiasts, also care for classic motorcycles. I understand that 40 year old ones are not exempt from MoTs from May 20 2018, unlike the cars. Can you please advise on this, and...

Engine problem with my car - what rights do I have?

I own a Suzuki SX4 which I bought new in April 2016. The car today has been excellent. To date I've done just over 20K miles. In early October I phoned my local garage to tell them my charging light was...

PCN

Is a parking charge notice legal? Do I have to pay?

A lorry showered my car in gravel, smashing my windscreen and chipping the paint - should I tell my insurer?

A tipper lorry drove by me and showered my car with stones and gravel at speed. He drove off quickly so I had no time to get the reg number. My windscreen is cracked, which I will claim through my insurance...

Should I fit an aftermarket reversing camera to my van?

I'm thinking of spending money to fit an aftermarket rear-view camera to my medium-wheelbase Mercedes-Benz Sprinter. What's your view of these cameras? Will they make life easier when it comes to reversing...

My car will fail it's MoT if I put winter tyres on - what's the alternative?

I've had my Hyundai i30 from new in December 2009. Each winter, I put on my set of steel rims shod with winter tyres with a result that my TPMS amber warning light comes on because it can't find a signal...

My Porsche Boxster 918 was stolen and recovered the same day - so why won't my insurer return it to me?

My 981 Porsche Boxster was stolen and recovered the same day (15 August 2017). I'm still waiting to get it back from the insurance company. The ECU was cut out and the car was generally thrashed. Talking...

What's the best 10 year old van you'd recommend?

What's the best 10 year old, short wheel base van?

When does my responsibility for a leased car's insurance cease?

At what point in time does my responsibility for a leased car's insurance cease?

Where might I find a pair of Citroen Lite 15 tail light covers?

I'm looking for a pair of Citroen Lite 15 tail light covers. Can anyone help?

Why is my insurer seeking to recover costs directly from the driver that hit my car?

My car was written off in August after another driver made a right turn in front of me, hitting the front and side of my Audi A4. I had owned this vehicle since new, it was in very good condition, low...

I asked for 50,000 miles per year on a PCP contract - the dealer has only given me 8000, what are my rights?

I bought a car and requested 40,000 - 50,000 miles per annum on a PCP term. This is also shown in an email to the dealership. However, it’s come to light that I have only been given 8000 per annum. What...

Why is there a water leak in our Peugeot 107?

My elderly friend has a 2012 Peugeot 107 Active. It suffers from water ingress in the front passenger footwell. We have had it investigated by a local garage who have not cured it. Do you know what likely...

How much is my 1994 Ford Mondeo worth?

How much is my 1994 Ford Mondeo Mk1 worth?

My car was damaged and the other party paid all repair costs - so why is there a claim on my policy?

A car reversed into my car while I was behind it. The other party paid all costs but I have a no fault claim against my name. I was not involved, so can this be removed from my policy?

We bought an electric car but it doesn't have the range that was promised - can we reject it?

My niece traded in a diesel 2013 Audi A1 for £6600 against a 2015 Nissan Leaf on PCP a week ago. This was on the basis that the Leaf would perform at least 70 to 80 miles driving. The car is supplied through...

Are winter tyres worth paying for?

I have a Mitsubishi Outlander PHEV and wondered if it was worthwhile having either winter or crossover tyres for the winter period? We live in a rural area.

What used van do you recommend for £8000?

I'm looking at buying a Toyota Proace, Peugeot Expert or Citroen Dispatch (around three years old). It’s for my business, but will also need to tow my caravan. Is the 2.0-litre Proace the better option...

I've had no claims on my Mauritian licence, why do British insurers still class me as a new driver?

I've been driving for the past 10 years on a Mauritian licence. I never had any accidents or made claims. I got my UK licence this year. However, I'm quoted on the insurance as a rookie driver, which I...

Where can I get parts for my 1990 Audi 100 Avant?

I am having difficulty in sourcing a track control arm for my 1990 Audi 100 Avant. I have received parts from two different suppliers but neither has been correct. Could you recommend a supplier?

We hit the back of a car due to ice - will our insurer take that into consideration?

We were at a T-junction waiting for the lights to change behind a Ford transit flatbed. When the lights turned green the Transit pulled onto the junction intending to turn right, so we pulled forward intending...

Is there a way of establishing the name/location of previous owners of the car that I've bought?

I have bought a 1990 SAAB 900. On the V5 Doc it states that it has had 6 previous owners. I have extensive paperwork from day 1, but can only see details of three previous owners. Is there a way of establishing...

Our insurance pay out for a write off only covers the outstanding finance - is this correct?

My stepson bought a car on finance two years ago on a four year contract. He's had an accident and it's a probable write off, but the insurance company will pay out what the car is worth. They will only...

What's the problem with DSG gearboxes?

I saw your comments about the Volkswagen DSG gearbox in the Daily Telegraph. What is the problem with the DSG? I have had the Tiptronic in an Audi A4 quattro and now the DSG in a Skoda Yeti with much pleasure...

What's the best battery for my 1995 Jaguar XJ?

I need a new battery for my Jaguar XJ (X300) 3.2L 1995. Which one would you recommend for me?

Can I reject my approved used car because of a coolant leak?

I bought an approved used Mercedes-Benz C-Class (2016 model) several months ago from a Mercedes-Benz main dealer. It appears the car is losing coolant which was verified by a different Mercedes-Benz dealer....

Should I take the deal or get the clutch fixed on my 2010 Audi TT?

My TT clutch has developed a fault. It goes into gear OK, but lags a bit on the way up. Also the window regulator has gone as well. I approached a garage who offered me £9000 trade in against a 2017 VW...

I protected my no claims bonus but after an accident my insurance has gone up - is this right?

I have nine years no claims discount on my policy. I have always paid for a protected no-claims. I had an accident in October and now need to renew my insurance. My existing insurer has put my policy price...

My insurer is forcing me to accept a Cat B write off - can they do this?

My insurer are insisting on returning my Cat B write off to me and not giving me the option to refuse the 'buy back'. I have received a settlement figure, minus the salvage value. Is this correct? I cannot...

Ford 1.0 Ecoboost engine - is it reliable?

Is this engine reliable?

My Ford Transit Custom isn't blowing cold air - what's the issue?

My Ford Transit Custom isn't blowing cold air. The temp gauge also shows no temperature.

I want to buy an MGB GT, what's the best way to go about this?

I'm looking to buy a nice MGB GT. Can you tell me what the best places to place a wanted ad are? I have joined the MG owners club already.

My insurer won't remove a no fault claim from their system - what can I do?

I had two misfuel incidents in 2015 and 2017. On the first I asked advice from L&V on the viability of making a claim. The response was: do not claim as the renewal premium will increase. I paid £200 each...