Our Audi A3 caught fire in the middle of the night - who can we claim from for possession damage and a hire car?

My partner's three-year-old Audi A3 caught fire on our drive at 4am (it was stationary and switched off at the time) and has been written off. The car was leased through my partner's work and we've been...

My car was set on fire by vandals, so why has my premium doubled for an incident that wasn't my fault?

My vehicle has today been deemed a write off after an arson attack outside my house a couple of weeks ago. The perpetrators have not been found and, as a result, my insurance premium has doubled to £1110...

How do we make the insurer pay out for the Echo Arena car park fire that destroyed our daughter's car?

Our daughter travelled to Liverpool for the New Year celebrations and unfortunately parked on the fifth floor of the Echo Arena, which then burned the 1400 cars parked in there. Her insurance company are...

Our fusebox caught on fire - do we have any recourse as we've only owned it five months?

We've owned a 2013 Volkswagen Passat for the past five months. This morning, while my wife was driving to work, she heard a crackle and thought it was the radio. Then smoke started to pour into the cabin...

Is the dealer liable for not doing the recall on my Volvo V50?

Recently, I had an issue with my Volvo V50's fuse box/electrics smouldering causing smoke to enter the cab and the fire brigade being called. The car is now a write off and the insurance company will not...

Why won't my insurer allow me to claim for fire damage to my Volvo V50?

I own a 2008 Volvo V50 1.6d. Whilst driving my car last week, I noticed an awful smell followed by thick smoke from under the dash. I pulled over and got out of the car and dialled 999. The fire brigade...

Car caught on fire after only having it a few hours - will this be on my insurance or the garage's?

We purchased a small car, for our son's first car, from a small garage for £1500. The next day it seemed to be misfiring, so I phoned the guy. He seemed very helpful and said to return it for a refund....

Our 12 month old Range Rover caught fire - will we get our money back?

My brother bought a 2016 Range Rover Sport a month ago. Last Friday the car caught fire in as my sister-in-law was parking it. The engine compartment was burnt out completely and the original dealer has...

Spontaneous combustion - compensation?

My 4-year-old Audi A1 spontaneously combusted 800 metres from home and is totally written off - potentially lethally for my wife who was driving. Had she been on a motorway, in traffic, or unable to stop...

My Range Rover Vogue caught fire and damaged my house - will this be covered under warranty?

Last Wednesday night at approximately 10.30pm, my Range Rover Vogue (purchased new in December 2011) caught fire due to an electrical fault. It had been parked up since 5.30pm. Not only was the car destroyed,...