My elderly relative is a dangerous driver but refuses to stop. What can we do?

My father-in-law is 90 years of age. Within the last two years, he had two accidents which he said were not his fault but his insurance company paid out on the basis he was to blame and we think they were...

Our fusebox caught on fire - do we have any recourse as we've only owned it five months?

We've owned a 2013 Volkswagen Passat for the past five months. This morning, while my wife was driving to work, she heard a crackle and thought it was the radio. Then smoke started to pour into the cabin...

The clutch on my 2015 Ford Focus broke after 9000 miles - should Ford pay the £1227 repair bill?

I own a 2015 Ford C-Max 1.0-litre EcoBoost. The clutch burnt out on the M25 in horrendous traffic, I was lucky I found a stretch of the hard shoulder without an accident happening. Ford refused to pay...

A coolant pipe in my Ford Focus burst - is Ford liable for the car's damage and second degree burns?

A clip on a coolant pipe perished on my 2011 Ford Focus 1.6 petrol and filled the driver's footwell with steam and coolant. The driver sustained second degree burns to her feet. After three weeks Ford...

What's the rotten egg smell in my car?

My 2010 Toyota Prius has been stuttering and there's a rotten egg smell. I've sent it to Toyota for repairs. What could be the problem?

A car hit my broken down van on the side of the road - who's at fault?

I ran out of fuel and was stopped on the motorway as far over as I could go (no hard shoulder). I was there for some time and was on the phone to the police inside my van when I was hit at over 50mph in...

I have serious safety concerns about Smart motorways - what's your opinion?

I commute along part of the M60, which for the last three years has been in the process of being "upgraded" to a Smart motorway. It has been without a hard shoulder while the work is carried out and almost...

Car caught on fire after only having it a few hours - will this be on my insurance or the garage's?

We purchased a small car, for our son's first car, from a small garage for £1500. The next day it seemed to be misfiring, so I phoned the guy. He seemed very helpful and said to return it for a refund....

A van, left unattended in a layby, is a danger to children getting the bus - is this legal?

A local trader parked and left his unattended, small van in a local lay-by in order to advertise his business, which is emblazoned on the side of the van. Although the van was parked inside the lay-by...

How can I clean oil from under my Volkswagen Golf's leaking engine?

My Volkswagen Golf has an engine oil leak, but the mechanic says he can't find the leak because there's too much oil. How should I clean it?