What should we do if we break down in the live lane of a Smart motorway?

What should we do if we break down in the live lane of a Smart motorway? Should we ring 999, for example?

Is it safe to have my rear-wheel drive automatic car towed?

I have a Jaguar S-Type 2.7-litre diesel automatic. In event of a breakdown, which seems quite likely, is it possible to tow this car without causing damage to the transmission?

Injector in our Volkswagen Caravelle failed - are we due any goodwill from Volkswagen?

Our 2011 Volkswagen Caravelle broke down suddenly (no warning lights) a month ago. A local, non-franchise Volkswagen garage replaced the number one injector. The van broke down again on a long run last...

A car hit my broken down van on the side of the road - who's at fault?

I ran out of fuel and was stopped on the motorway as far over as I could go (no hard shoulder). I was there for some time and was on the phone to the police inside my van when I was hit at over 50mph in...

The AA breakdown service

Is the AA's breakdown service regulated by any organisation?? Their website proudly boasts that they are regulated by the FCA but this does not cover their breakdown service. They made some spectacular...

Why are dogs only allowed on cross-channel ferries if they're in vehicles?

We recently took a holiday in France with our cocker spaniel. We experienced a problem with the car, which had to be left there for repatriation later, but the RAC cover worked very well for getting us...

Why do runflat tyres need to be replaced after deflation?

I do not share your enthusiasm for runflat tyres. I have them on my BMW325i and the ride quality is not good. A leaky valve on one tyre caused a deflation so I ran it just over 30 miles to get home. When...

Can you warn your readers who borrow expensive cars about the potential costs if the car breaks down?

It’s vital that drivers of other people’s cars know that if you borrow another persons car or test drive that car you owe the owner of the car a duty of care. In a recent case in the high court, Mark Hales,...

Warning triangles now illegal?

I had broken down on the hard shoulder of the A3 yesterday, and I put out the warning red triangle carried in my Mercedes-Benz. I was told to remove it by breakdown assistance as the triangles are now...

Why should I pay for insurance on a courtesy car after my new Volvo broke down?

I have used Volvos exclusively for the past 25 years. On 19 October 2012 I bought my brand new V40 and took it on the road for the first time. Within five minutes I had to return it because "Software Malfunction"...