I have used Volvos exclusively for the past 25 years. On 19 October 2012 I bought my brand new V40 and took it on the road for the first time. Within five minutes I had to return it because "Software Malfunction" was indicated. Several attempts were made to correct the problem without success and I was requested to leave the car for a couple of days to enable a full correction to be made. I live forty miles from the dealership and I was loaned a car, but I had to transfer temporarily my insurance, which has cost me £35.90. My request for repayment has been rebuffed. I do not understand why I should have to pay any money, as clearly the original car was not satisfactory. I would value your opinion and advice. In all fairness, I would like to add that this Volvo V40 is now a dream.