What happens to my warranty now that the dealer has gone into administration?

Unfortunately the dealership group I brought a brand new car from has gone into administration, which was two miles from where I live, compared to the nearest franchise which is thirteen miles. In the...

We found fault with our car 5 days outside of the warranty - can we do anything?

We bought a 2013 Audi A4 from a dealer in July. The car was intended to be used by my daughter and family for the duration of her home visit from Australia (3 months) and for me to sell it when she flew...

Should a warranty use used or refurbished parts?

Is it ok for a warranty company to use second hand or refurbished parts?

Are batteries wear and tear items?

I purchased a 20 plate BMW 330e in July 2023 from Motorpoint. Upon purchasing the car I opted for the additional warranty, and cited that I wanted to be covered for everything as I am aware the cost of...

Will a used Subaru from 2006 still have a warranty?

I am looking for a replacement car and have a budget. I have seen a Subaru Legacy that I like from what seems a reputable used car seller. However, I am a little petrified of the known Subaru cylinder...

I'm buying a car but it missed its first service - should I walk away?

A local dealer here (Pisa, Italy) has three 2020 Kia Niro Hybrids for sale, all low kms (45k-60k), all midspec. They are all ex company cars and are all missing their first service. The salesperson explained...

Can I use a local garage for servicing and keep my warranty?

I plan to buy a new Citroen C3 from a Citroen dealer in Lancashire. I live in Isle of Man but there is no Citroen dealer here. Would the servicing by another garage be acceptable for Citroen warranty purposes?...

Is the Mercedes extended warranty worth the money?

My Mercedes Marco Polo will be 3 years old in March. I would like to extend the warranty. What are the pros and cons of the Mercedes warranty (£804 for 2 years) compared to third party offerings?

Is there a warranty on a replacement timing chain?

We had the timing chain replaced in October 2022, but the new one fitted has just snapped. Is there a warranty on all BMW products ? The garage who fitted it tell us there was only a years warranty on...

I'm having repairs under warranty but the parts have not arrived in eight weeks. How long is it reasonable to wait?

The spares required for a warranty repair are not available and I've been given no ETA for delivery. How long is reasonable for car to be in repairer. Spares ordered 29/08/23