My Ford Focus ST needs an expensive repair for a known issue - can I claim the money from Ford?

My 2013 Ford Focus ST experienced uneven engine running in December. A Ford dealer traced the problem to the engine wiring harness - a problem for which the car was recalled in the USA. The harness was...

Is the dealer liable to pay for engine repairs on my two year old Audi A4?

I bought an Audi A4 from an Audi dealer two years ago. It's been serviced by them since purchase, with the last service in December 2017. It recently broke down and had to be towed to the Audi garage....

Had to have EGR valve replaced after emissions fix - where do I stand now it's broken again?

I had the Volkswagen emissions fix done in February. Then had to pay shortly afterwards for EGR valve with a reduced goodwill rate of £500 as car kept going into limp mode. Performance has been worse since...

The gearbox on my Volvo V40 has failed - is this common?

I own a 2014 Volvo V40. I've had it since new and just reached 49,000 miles. Last week, I began hearing an unwelcome noise whilst driving and left the car with my mechanic to locate the source of the noise....

Injector in our Volkswagen Caravelle failed - are we due any goodwill from Volkswagen?

Our 2011 Volkswagen Caravelle broke down suddenly (no warning lights) a month ago. A local, non-franchise Volkswagen garage replaced the number one injector. The van broke down again on a long run last...

Is there a known fault with the DSG on my 2012 Skoda Octavia?

I've been told by my local Skoda dealer that my 2012 Octavia 1.8 TSi DSG Estate needs a new DSG as it suffered a failure. They found metal debris in the gearbox when they stripped it. Any ideas why it...

Our Ford Focus is leaking coolant - will Ford help pay for repairs?

Our four year old Ford Focus 1.0-litre Ecoboost, with 25,000 miles, went in for its annual service and MoT today (main Ford dealer). When we went to collect it, we were told it was suffering from a major...

My Vauxhall Meriva needs a new engine - do I have any recourse against Vauxhall?

I have a 2010 Vauxhall Meriva 1.4 turbo that's around 41,000 miles. Driving on the motorway last week, it began to lose power and then completely died. Had it recovered by the RAC and taken to a local...

My car went into limp mode after the emissions fix - should I get rid of it?

The emissions fix was completed on my 2011 Volkswagen Golf 1.6 TDI in March and, since then, fan has been working after stopping two or three times a week. Last week, the car went into limp mode and the...

The timing chain on my 2013 Renault Clio has failed - should I push for Renault to cover the full repair costs?

I've owned my 2013 Renault Clio 0.9 since new and it has done 36,500 miles. The car has a full service history. The timing chain has failed and is currently with a Renault repair centre, customer services...