Our secondhand Ford Focus suffered coolant failure - should we take it to a main dealer for repairs?

We had what sounds like coolant failure in our Ford Focus EcoBoost Estate this week. Unfortunately it happened in France and we are in the process of organising repatriation. As this appears to be a known...

My DS3 timing chain is slipping, which is a known issue - should Citroen contribute even though it's out of warranty?

I have been told be a local Halfords garage, where I've had my regular services done since owning a 2014 Citroen DS3, that the noise within the engine is due to a timing chain problem. DS3 Customer Services...

Why has the timing chain snapped on my 2011 Audi A3 after only 45,000 miles?

I have a 2011 Audi A3 1.8 TFSI, which has done less than 45,000 miles. It went into limp mode and I've just been informed by the Audi garage that the timing chain has snapped. As a result, I need to pay...

The heating has stopped working in my Mazda CX-5 - is there a solution?

My Mazda CX-5 heating matrix has stopped working, which is quite chilly in winter. I've seen various messages that Mazda are aware of this issue, I was just wondering if you had any advice as to possible...

I've heard of engine failure issues in the Ford Focus - is it true?

I'm thinking of replacing my current motor with a Ford Focus Ecoboost. Last week I was in my local Ford dealers when I overheard a heated conversation between the service manager and a customer who’s 2014...

The clutch in my newly bought Volkswagen Golf R is slipping - is the dealer we bought it from liable to pay for the repairs?

I bought a manual Volkswagen Golf R 2016 at 7500 miles in September this year. I'm the second owner. The clutch has started to slip when going through the gears, but doesn't always do it. The car is with...

Clutch needs repaired on our Ford Focus - is this a fault with this car?

Our 2014 Ford Focus 1.0 Ecoboost has done 22,000 miles and is in garage awaiting major clutch repairs. Warranty expired six weeks ago. Never had clutch problems in 40 years driving. Is this a fault with...

Second clutch and DMF burnt out after 3000 miles - is it fair that Ford attribute it to my driving style?

The clutch and flywheel on my Ford Focus 1.0 Ecoboost (new since September 2015) were burnt out and replaced in November 2016. The dealer and Ford wouldn't pay under warranty, as they attributed this to...

Have there been any reports of rusting on the Ford Transit Custom?

Have there been any reports of rusting on the Ford Transit Custom?

The clutch on my 2015 Ford Focus broke after 9000 miles - should Ford pay the £1227 repair bill?

I own a 2015 Ford C-Max 1.0-litre EcoBoost. The clutch burnt out on the M25 in horrendous traffic, I was lucky I found a stretch of the hard shoulder without an accident happening. Ford refused to pay...