My insurer refuses to suspend my policy while I get a new car - what do I do now?

I was recently involved in an accident which wrote off my car. I've notified my insurer without claiming and the third party hasn't claimed either (I suspect she was not insured to drive to begin with...

Why do you advise use of claims management companies?

I've noticed that you often advise using accident claim management companies when making a claim against a third party, instead of one's own insurance company. I thought that's what insurance companies...

A car claims I drove into them when I was parked - how will this pan out?

I parked (engine off) in a lay-by to the side of a main road to drop off my passenger, who's 77 years old. I turned to the side to say goodbye, when he shouted to look out and I saw a car reversing at...

I hit an unregistered car - will my insurance company sort it out?

I clipped a parked car trying to squeeze past in a narrow street. Exchanged details after calling at a nearby house. Only got a name and mobile phone number as he said it was sort of a courtesy car whilst...

A minor accident is now costing me a fortune - can you help?

My car was subject to a very minor accident whilst parked car outside my home, whilst a third party was attempting to park. The damage was very minor (possibly none to theirs and a small mark on my bumper)...

A towed vehicle hit my wife's car on a roundabout - who's liable?

My wife is due in court in July for an accident that happened in December 2015. She turned right on roundabout (already negotiating around) when a car towing another vehicle (the tow rope was so long,...

A cyclist without a light collided with my car - who's at fault?

I was going through a mini roundabout at about 10pm when a cyclist banged into my driver's side door. I stopped and got out to see what happened and saw a cyclist with no light. I asked if he was alright...

I reversed into car that didn't have an MoT - what should I do?

I was driving down a narrow country lane and a big tractor was coming towards me. I'd just passed a drive so went to reverse into it, then I hit a Land Rover Discovery behind me (or he hit me, I will never...

A car hit my motorbike coming from an unadopted road - who's to blame?

I was riding my motorbike on a small unadopted road when I intended to turn left into a single lane road. There's a blind spot at the end of the unadopted lane, so when I got to the corner I was in the...

A driver who admitted fault in an accident now won't pay my repairs - what do I do?

I've been passed my test just under one year and I've had my new car for three weeks. Last week, I was stationary when someone else hit me from behind. The other driver claimed responsibility straight...