Audi covered all the parts cost for a replacement clutch in my out-of-warranty S3.

I have an Audi S3 just out of warranty and owned by me from new. It has just 36,000 miles on the clock. Around a year ago I experienced a problem that felt like a slipping clutch but only in fourth or...

Golf GTI needs a new engine - who should pay?

1st November my Golf GTI, which I have owned from new, cut out without any warning and would not restart. It was recovered to the local Volkswagen dealer who have said that the exhaust camshaft has snapped,...

Juddernought

I am not often given justification to offer thanks for the standard of service in today's profit driven society however I wanted to record my thanks to both Honda UK and to my local dealer Cloverleaf Honda...

Seven Grand Tour

I recently went to Europe with my Audi A6 Avant Quattro 2.5 TDI and, notwithstanding that the car had been fully serviced by Audi Liverpool before I left, the car broke down in the middle of France with...

Vectra gearbox failure at 37,700 miles

I bought a Vectra 1.9 CDTi Estate in April 2009. Recently, while on holiday in Cornwall, the gearbox lost 5th & 6th gears and there is a whining noise in 1st gear. On return from holiday I rang the Vauxhall...

Thanks to BMW for helping out with the steering repairs on my wife's Mini One.

My wife's MINI One suffered a serious steering problem, estimate for repair £1200. The car was well out of warranty and also out of goodwill warranty. Nonetheless, in view of the low mileage of 24,500,...

Freelander 2 gearbox failure

I had a Freelander 2 internal gearbox failure at 55k. Car bought from main dealer as pre-owned vehicle and serviced at main dealer according to service interval. I was informed that I do not meet their...

Electronic Stability Problem

I have a SEAT Alhambra 2.0TDI (registered in Sept 2007/57 plate). I bought the car in March 2010 (1 previous owner from new) and it has been serviced at a SEAT garage so far. At the weekend the ESP warning...

Bored of Sensors

I have been reading some of your comments in the Telegraph online concerning VW ABS Pump failures. I own a VW Jetta first registered in March 2006, I have owned the vehicle since new and the car has been...

Total engine failure, Good will from VW ?

The engine of my 56 plate 1.4 TSI Golf has suffered complete failure. It has 41,000 miles on the clock in under 5 years of careful driving and has a full service history through the dealership. Surely...