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Golf GTI needs a new engine - who should pay?
1st November my Golf GTI, which I have owned from new, cut out without any warning and would not restart.
It was recovered to the local Volkswagen dealer who have said that the exhaust camshaft has snapped, causing major damage to the rest of the engine and they recommended a new engine (£5,800).
The car has full VAG service history and has only covered 41k.
I don't feel that this is acceptable on a car of this age/mileage & would like to know if there is anything I can do.
It was recovered to the local Volkswagen dealer who have said that the exhaust camshaft has snapped, causing major damage to the rest of the engine and they recommended a new engine (£5,800).
The car has full VAG service history and has only covered 41k.
I don't feel that this is acceptable on a car of this age/mileage & would like to know if there is anything I can do.
Asked on 8 November 2011 by Iain Nicholls
Answered by
Honest John
Your consumer rights are here: www.honestjohn.co.uk/faq/consumer-rights/
I don't think they help you very much, though. See what sort of Goodwill VAG is prepared to provide.
I don't think they help you very much, though. See what sort of Goodwill VAG is prepared to provide.
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