Bogus collision driver is trying to scam money out of me

Last night I drove very close to a 2001 Peugeot 306 in my Volkswagen T4 at around 3-5mph on a petrol station forecourt. I avoided it altogether, but the inebriated passenger got out and started ranting...

Is Peugeot's Accident Assistance service worthwhile?

I recently took my Peugeot to a main dealer for its first MOT. When I collected the car they offered me "Peugeot Accident Assistance". Is this just another accident claims company or does it offer real...

Pothole damage - personal details request

In August I had the misfortune to damage an alloy wheel, tyre and tracking geometry when I accidentally ran into one of Sheffields notorious 'pot holes' in the highway. I have completed the claim forms...

Is Vauxhall's Car Accident Scheme worth using?

Vauxhall has contacted me about a free Car Accident Scheme who, should I have an accident, I am advised to call before contacting my insurer. I would value your advice please.

Accident management company provided a Mercedes credit hire car - is this normal?

A friend of mine was involved in an accident last week. She was stationary in a line of traffic when an elderly gentleman ran into the back of her car, resulting in a domino effect with another three cars...

Third party lied after an accident that wasn't my fault - what can I do?

My 76-year old wife was driving along a street when the driver of a parked car flung the door open, causing considerable damage to both cars. There was a witness, a local policeman who helped my wife to...

Should I use the 'Hyundai First' service in case of an accident or theft?

I have just bought a new Hyundai ix20. I see that in the event of an accident or vehicle theft I am strongly advised to call ‘HYUNDAI FIRST’ before contacting my insurance company. Are you aware of any...

I have found a way of stopping calls from accident claim specialists.

Following a minor road accident in November 2010 I began receiving calls from third party claims firms, notifying me that the insurers of the person responsible had put aside funds for any injuries sustained...

How can one avoid accident management companies?

The subject of Accident Management Companies often crops up in your column. I consider that car owners can do much to put these parasites out of business by insisting that their accident-damaged cars be...

Am I being penalised for using Honda Happiness Accident Assistance by my insurer?

I have a 1.4 manual Jazz and would use the services of Honda Happiness Accident Assistance if the need arose. However my current insurance with Sainsbury’s Finance includes amongst the excesses: “Repair...