My 76-year old wife was driving along a street when the driver of a parked car flung the door open, causing considerable damage to both cars. There was a witness, a local policeman who helped my wife to phone her insurance, and subsequently the AA. To my surprise, our insurers Ageas informed us that the lady responsible for this incident had taken an agent and that they concocted a totally different scenario of the crash. Her insurers, Rias, suggested paying the claim on a 50/50 basis, also covering the guilty party’s excessive car hire charges. We used the payoff to repair the car. Is there anything else we can do?