What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Pothole damage - personal details request
In August I had the misfortune to damage an alloy wheel, tyre and tracking geometry when I accidentally ran into one of Sheffields notorious 'pot holes' in the highway. I have completed the claim forms sent by the organisation, which apparently is set up within the local authority under the name of Amey.
However they have now demanded that I forward my driving licence, insurance details, MoT certificate, proof of ownership, and service records before they will process the claim. Surely these details can be found on the DVLA database - but more to the point, as far as I am aware, they have no legal authority to demand these documents, as they have no bearing whatsoever on my claim against their defective road.
However they have now demanded that I forward my driving licence, insurance details, MoT certificate, proof of ownership, and service records before they will process the claim. Surely these details can be found on the DVLA database - but more to the point, as far as I am aware, they have no legal authority to demand these documents, as they have no bearing whatsoever on my claim against their defective road.
Asked on 6 November 2012 by Stuart402111
Answered by
Honest John
If you don't want the claim to be processed then don't send them. If you do want it to be processed, send them.
Tags:
feedback
accident management
Similar questions
I recently saw your advice to a Honda Jazz owner saying contact Honda Happiness Accident Assistance rather than his insurer in the event of an accident. On the same basis, in the event of an accident in...
My car was damaged recently. I contacted my insurance and they gave me two options: claim through them and I would have to pay my excess or go through a claims management company that they deal with at...
You don't advise using a claims management company if there's any potential for dispute after an accident. Why is that? What should one use when there is a dispute over liability?