A driver drove off after hitting my parked car, but I have CCTV footage of the incident - can I demand the owner's details from DVLA?

Today my car was damaged in a car park. The store keep CCTV and confirmed the incident took place and have agreed to keep the footage. I now have the details of the car, but not the details of the owner....

A neighbour reversed into my car and is blaming me - what do I do to stop the claim being 50/50 fault?

I have recently been involved in an incident where I reversed out of my relatives' driveway and was stationary on the roadside. A neighbour then reversed out of a parking bay and reversed into my door....

I bumped into a car and the driver is now inflating the claim - what do you advise?

I bumped the towbar of the car in front of me (both vehicles are Volkswagen Passat Estates). The damage to my car was a cracked number plate and a small dent in the plastic plate behind the number plate...

I was in a car accident that wasn't my fault - so why won't my insurer give me my excess back?

I had an accident in October, I was not at fault. It has been shambolic from the start. I saw in one of your columns an article about Tort law, which I thought also applied to me. My car was a write off...

Someone hit our car in a car park and didn't leave their details - should I inform my insurer?

This afternoon we parked in a very busy Tesco car park and returned to find a note behind the wiper blade. Someone had seen another car hit ours whilst parking, and had then just driven off. Although they...

Someone damaged my car but then refused to pay for the repairs - what do I do?

I was rear ended by a driver who admitted responsibility. The damage wasn't heavy and he asked if he could pay for the repair as he was in the motor trade and his insurance premium would rocket. We exchanged...

A drunk valet driver crashed my car - how do I claim if he won't report it to his own insurer?

My car was involved in an accident last week. It was being driven by a valet parking driver (driving towards Gatwick to meet us at the airport). My car has been written off and two other cars have been...

A car hit my car, with a towbar fitted, and broke my fuel tank - why won't my insurer cover the cost of repairs?

I was sitting in my Toyota RAV4, with a towbar fitted, at a set of traffic lights when I was rear ended. I thought there was no real damage, but when I went to fill up with petrol the next day, it was...

Our car was damaged and no details were left - should we claim on our insurance?

While parked on the street, our car received damage to the rear light and bodywork but no details were left of the offending vehicle. Our insurance policy does not have no claims protection and the excess...

A bus reversed into my sister's car - should she claim through her own insurance?

A school bus reversed into my sister's car while she was dropping off her grandchildren at school. She sounded her horn before the collision but the driver then drove off. While still in a state of shock,...