If a claim has been paid, can the insurer claim it back?

If your insurance has already paid your claim and the money is in the bank, can they then make you pay it back? They are asking for it back because they may not be able to hold the third party fully at...

Why am I being asked to prove I can't afford to hire myself a car after an accident?

I'm a taxi driver and I was reversed into in a supermarket. There was damage to the back door/panel and the wheel. I was given a hire car as I needed to work and my car was considered unroadworthy. But...

Accident management companies

My wife's car was hit, while parked, by another car. The other party accepted liability and the damage has been fixed with the help of a claims management company. She was given a courtesy car for a few...

Accident management company wants to declare my car a write off

A few weeks ago my wife was driving very slowly in a queue of traffic on the A49, when a driver came out of a service road and collided with the front nearside of our 2002 Saab Aero Estate. No one was...

Insurance claim questions

Recently someone crashed into my car, which was parked on a residential street while I was at work. My insurer says there should be no dispute and it was not my fault. Because I do not have comprehensive...

What's the catch with Volkswagen's ENsurance accident management?

I have just put a deposit on a new Volkswagen Golf 1.4TSI SE, and intend to pay for it on delivery. On reading the brochure there is a section headed Volkswagen ENsurance, which says that, in the event...

Why am I told to call Fiat First accident management before my insurers in case of an accident?

I recently bought a new Fiat 500C. My query is that, amongst the huge amount of paperwork I received, I am encouraged in the event of an accident to contact 'Fiat First'. The garage where I bought it (Glyn...

Has our accident repair been taken over by an accident management company?

My daughter recently had the misfortune to hit a low bollard whilst parking her car, damaging the front bumper. We have taken the vehicle to a local approved repairer that the family have used before....

Why is reporting a minor accident so difficult?

Is it any wonder car insurance is so expensive? A couple of days ago, my wife had a 50/50 door mirror clash on a narrow country lane. Both mirrors were broken but there were no other damage or injuries....

Why aren't accident management companies outlawed?

Like RF I was involved in a no-fault incident and was contacted by a claims management company. Having read your opinion of these companies, I rejected their offer and took the courtesy car offered by...