I claimed via an accident management company. Upon insurance renewal, does this count as making a claim?

My car was damaged recently. I contacted my insurance and they gave me two options: claim through them and I would have to pay my excess or go through a claims management company that they deal with at...

What's the best insurer for learner drivers?

I'm looking to insure 17 year old twins on a 1999 year old Peugeot 206 - which they have been given to learn to drive in. Please could you provide recommendations of competitively priced insurance companies...

My elderly relative is a dangerous driver but refuses to stop. What can we do?

My father-in-law is 90 years of age. Within the last two years, he had two accidents which he said were not his fault but his insurance company paid out on the basis he was to blame and we think they were...

A driver damaged my car and his insurer is offering to pay for repairs. Should I just deal with my own insurer?

A driver reversed into my car causing damage. He admitted liability and I had witnesses. My insurer has agreed to arrange and pay for repairs, but I have been contacted by the other driver's insurance...

I think a third party who's car I damaged is lying about repair costs. What should I do?

A month ago, I parked my car and stupidly didn't put the handbrake on. It rolled backwards and it scraped across the back bumper of another car. The only damage was a scratch on my car and chipped paint...

Insurer pushing me to accept partial fault for an accident. Should I?

I have been advised by my insurance company to accept 70/30 fault on an accident that I had absolutely no responsibility for. Is it worth pursuing further?

Why do I have to pay my excess to claim for a stolen cat converter?

I had my catalytic converter stolen. Should I have to pay the excess when it wasn’t my fault? My insurance company says it’s regardless of fault.

Can I insist my insurer uses a main dealer to repair my car after a hit and run?

What are my rights when having my car repaired after a hit and run? I have specified it should be repaired at the main dealers thinking they would do a better repair than using my insurer's network of...

Why do you advise against using accident management companies?

You don't advise using a claims management company if there's any potential for dispute after an accident. Why is that? What should one use when there is a dispute over liability?

A neighbour keeps moving his SORN'd car. If he hits mine, how do we deal with insurance?

I live in an apartment with an off road car park. A neighbour has been moving his SORN'd and uninsured car around the car park. If he hits my (or any other) vehicle in the car park, what are my rights,...