How do you advise I proceed with a claim for a no fault accident?

While parked in a supermarket car park, the rear of my car was hit by a lady driving into to the space to my right. The driver of the vehicle parked in the bay to her right witnessed the accident and I...

I informed my insurer of an incident and they logged it as a claim - is that allowed?

I've been looking for a car insurance quote, but between 2014 and 2015 I was involved in two accidents (one fault and one no-fault). However, when I inputted these for an online quote, a third claim had...

Could I be prosecuted during the two minutes of the year that I'm not insured?

I've just renewed my insurance with Be Wiser for the forth year in a row. I just noticed that the cover for this year ends at 23:59 on 3 July 2017 and the new starts on 00:01 on 4 July 2017. That leaves...

Is it normal practice to sign a credit agreement to have my car repaired?

Several weeks ago another vehicle ran into the back of my car causing minor damage; cracked number plate and small star shaped crack to bumper. Insurance is with Hastings, who have passed me onto Auxillis,...

Why won't my insurer allow me to claim for fire damage to my Volvo V50?

I own a 2008 Volvo V50 1.6d. Whilst driving my car last week, I noticed an awful smell followed by thick smoke from under the dash. I pulled over and got out of the car and dialled 999. The fire brigade...

I accidentally misfuelled my car - but my insurance firm says I don't have a claim?

I have inadvertently filled my 2013 Range Rover Sport Black SDV6 with petrol in France. The car had a quarter tank of diesel and I noticed nothing for about 100 miles just before our destination. After...

Someone is falsely claiming injury against me - what can I do?

I used to be a taxi driver. I had a fare one day last year - a mother and child. The child did the usual thing kids do and tried to get away with not wearing a seat belt. I stopped the car and asked the...

Car caught on fire after only having it a few hours - will this be on my insurance or the garage's?

We purchased a small car, for our son's first car, from a small garage for £1500. The next day it seemed to be misfiring, so I phoned the guy. He seemed very helpful and said to return it for a refund....

My car was damaged when at the garage - do I need to inform my insurer?

While my car was being serviced by a local garage a learner driver ran into the side of the car - the garage was test driving it at the time. The third party has acknowledge responsibility and the garage...

Can my insurer put a claim on my policy just because it cost them to investigate?

My insurer investigated a claim someone had put in against me and turned it down flat. However, they've put a no fault claim on my policy. When I queried this they said it had cost them money to investigate...