Why can't we get a reasonable payout after having our Cat D Jaguar X-Type written off?

In February 2011 my wife purchased a 2005 Jaguar X-Type 2.0 D SE. The car had been a category D write-off (front end damage), but had been nicely repaired. She liked this car so much that she intended...

Must I accept a low offer of compensation for repairs to my BMW 3 Series from a third party's insurance company?

My (almost) immaculate and reliable 2001 BMW 320i SE has been badly damaged by a driver who claimed he couldn't see me as he reversed. He has accepted full responsibility for the accident. My dealer says...

Insurer won't write off car after heavy crash - what are my options?

My 2013 Ford Focus was hit by another driver at 40mph. The accident wasn't my fault and damage is severe, with the insurer saying the car will cost at least £6000 to fix. I bought the car just eight months...

I suggest that drivers should price repairs from local garages if their cars are written off.

I’d like to offer a tip from a long-retired cop. When your car suffers accident damage and there is any possibility of an unwanted write off, first have it appraised by your local small man before letting...

Why does my insurance company want the V5 for my written-off Mazda 6?

Why would my insurance company (Zurich) want me to send them the V5 form for my ex-car (2007 Mazda 6TS hatchback, 18,000 miles) when they have declared it a write-off after their recovery people had removed...

Can I keep my damaged Mazda 6 if it is written off, and get it repaired myself?

My locked 2007 Mazda 6 TS 5-door auto parked on my driveway was struck by a car veering off the road at speed. After demolishing part of my neighbour's wall and part of my hedge it bounced off the rear...

Is our SAAB going to be written off?

At 70 mph in lane 2 the bonnet of my Saab 9-3 Sportwagon (1.8 Biopower, 64000 miles, excellent condition) flew open, causing damage to the bonnet, both wings and roof. Estimate for repair is £2500 exc...

My Rover 75 is to be written off - can I take a smaller settlement and keep the car?

My beloved Rover 75 Connoisseur CDTi is a superb, way-above-average 2003, 93,000 mile pre-facelift example in Copperleaf with unmarked beige leather. The car was vandalised recently by some lowlife hurling...

My car has been erroneously recorded as a 'Cat B' write-off. Can this be reversed?

You kindly advised me about changing my Volkswagen Passat a little while ago. I went in to Nottingham Volkswagen to look at a newer Passat they had, and they did a check on my car prior to making me an...

I don't want my car written off?

Someone recently reversed into my parked car, denting two of the doors. I reported it to my insurance company and they sent out an assessor last week. I received a call yesterday from the incident management...