I have 12 years NCD, but my insurer only document up to nine - how do I prove my full NCD to my new insurer?

My car insurance broker, Swinton, issued me with a letter to confirm that in July last year (2016) I had 12 years of no claims. Aviva who I insured with last year only go up to nine years NCD, so that's...

How do I avoid admin charges on my policy every time I change jobs?

My car insurance is due for renewal in November and when renewing I will advise details of my employment. However, In February I aim to retire and look for a local job to work a few hours a week. I should...

Should I raise or lower the agreed value of my classic at my next policy renewal?

I own a LHD 1982 Mercedes-Benz 380SL, with a full service history and 104,000 miles. I've had an agreed value policy for £10,000 on since I bought it in 2000, should I raise/lower that at next renewal?...

A rock cracked my car windscreen - should my insurer fit a genuine Mercedes-Benz replacement?

My Mercedes-Benz (bought in March 2016, from new) has just suffered a cracked windscreen as a result of a stone from the road hitting it. Am I entitled to insist on a genuine Mercedes-Benz front windscreen...

Neighbour scuffed my car and wants insurance involved - what's the best way to get the damage repaired?

The boyfriend of my neighbour's daughter damaged my car lightly. As all parties agreed it was minor damage, I said I'd get a quote and we'd get him to pay the repairer on the day, I had him booked in this...

Someone hit my Mercedes-Benz CLK in a car park - how do I stop the insurer writing off my car if the repair costs a lot?

While I was at work someone hit my car in the car park. They've assumed liability and his insurance already contacted me. I have also contacted my insurance company in the meantime and started proceedings...

A learner driver hit me and now his insurance are refusing to pay out - should I take legal action?

I was recently sat stationary at a junction when a third party drove into the back of me because he was waving at another driver in a vehicle in the next lane. The third party produced an ID in the form...

A teenager damaged my car and won't give me his name - how do I get him to pay for the damage?

I own a catering trailer and was preparing breakfast for the leavers at a local public school who had hired out a private village sports centre. The school leavers were worse for wear from alcohol and...

Do I have to show my insurer an invoice for my written off car for them to provide a settlement figure?

Someone crashed into me a few weeks ago and my insurance company have informed me that my car is a write-off. They are refusing to provide me with a settlement figure unless I forward them the invoice...

What's the best way to pay for car insurance, monthly or annually?

What's the best way to pay for car insurance, monthly or annually?