Insurance for courtesy car - what would you suggest?

My car was written off. I've agreed to buy a new one, delivery originally expected on Monday 2nd, now delayed at least two weeks. Dealer is going to put me into one of their cars until my new one arrives....

Paintwork carried out after an accident by insurance-approved workshop is faulty - who is to blame?

About 2 years ago a Land Rover reversed into my parked vehicle. The matter was settled by the other party's insurer who specified the local repairer. A new bonnet was fitted amongst other parts and the...

Why are accident management solicitors referring clients to counsellors when there's no need to?

I have a friend who is a counsellor, and she told me last week that some of her clients were referred to her by solicitors acting on their behalf after a car accident. In some cases the clients were fine...

Should I buy extras like shine protection, GAP protection etc for our used car?

My wife is buying a used car from a franchised dealer and, as expected, the sales pitch for various extras was employed. Life shine car protection: £350. Gap protection insurance: £399. Another insurance:...

How can I defend my friend against an accident claim when he was driving my car?

Please can you help me? At the end of last year I loaned my car to a Missionary friend who returned to this country for Christmas, who was aged 55 with a clean licence and full NCB when he owned a car...

Can you recommend a small, fun 5-door car for urban use?

I need your help. Over the last 40 years I have driven two or three door cars which moved when the pedal was pressed, apart from the last two years when I have been driving a 5-door 1.0 litre Corsa given...

Speak to insurer or manufacturer after an accident?

I recently bought new Hyundai i30. The manufacturers say if I have an accident claim I should contact their agent in the first instance NOT my insurer (Sainsburys). They will then take over all negotiations...

Should I answer questions to solicitors regarding an accident I witnessed over the phone?

I witnessed an accident on a country road two years ago and gave a witness statement to the police at the scene, as did one other driver. I believe that our accounts may have differed. I have recently...

Can I keep my damaged Mazda 6 if it is written off, and get it repaired myself?

My locked 2007 Mazda 6 TS 5-door auto parked on my driveway was struck by a car veering off the road at speed. After demolishing part of my neighbour's wall and part of my hedge it bounced off the rear...

Car declared a write-off – can I sue for costs to repair the car?

Last week I was in slow moving traffic on a motorway and was hit in the rear by a following vehicle. The impact pushed my car into the car in front, causing a four-car shunt. The rear car belonged to a...