A fraudulent insurance claim has been made against me - how do I proceed?

A car was travelling towards me, the driver kept looking up and down into his lap and his vehicle wasn't travelling in a straight line. I took evasive action and moved slightly left as it was clear we’d...

What do I do if an insurer refuses to pay market value for my Cat D car?

My car was reversed into in November last year, it was assessed as Cat D and the other driver admitted responsibility. I accepted an interim payment of £4995 minus £1300 as I decided to keep the car and...

Who is liable for accident damage on a building site?

My son works as a joiner on a building site. Today a forklift driver backed into his car and caused damage to tailgate, window and bumper. When the forklift driver told him what he'd done, my son asked...

What is the procedure to keep a car after a write off?

My aunt (aged over 70) had a small accident. She pulled out and a car grazed her - it's my aunts fault. Her drivers side wing got swiped - its minor damage and the cars not worth much. The insurance company...

Can my insurer write off my car from an accident that wasn't my fault?

I was rear ended a few weeks back and the other driver has admitted full liability. The damage to my car didn't look too bad and I had someone come out to take some pictures last week. I've had a call...

A driver admitted to damaging my daughter's car - who has first right to repair it?

A driver reversed into my daughter's Land Rover Discovery 4 and confessed. Who has first right to repair the damage: the guilty driver, my daughter or her insurer?

Do I have any legal recourse against a garage that didn't disclose my car had been damaged?

I bought a MINI from an approved dealer 12 months ago, it was an ex demonstrator. It recently developed an issue with the air con. When I took it into my local authorised MINI repairer they said it was...

Why am I being asked to prove I can't afford to hire myself a car after an accident?

I'm a taxi driver and I was reversed into in a supermarket. There was damage to the back door/panel and the wheel. I was given a hire car as I needed to work and my car was considered unroadworthy. But...

Can I cancel the order of my new car based on its undisclosed accident history?

I've paid the deposit for a used car but have since found out from the insurance company that it had been in an accident. Although the dealership has no record of this, can I cancel my agreement?

I've lost my no-claims due to a false claim - what are my options?

I've made contact with a car, but there was no damage. The other driver has claimed for a scratch alongside the other side of the car. I've lost all my no-claims over a false claim, what are my options?