Questions from January 2022

I have a provisional driving licence and five speeding tickets have come through on different days, will I get banned?

I have a three year BMW 2 Series Active Tourer with14,500 mile on the clock. It's been serviced by BMW and will continue to be. With such a low mileage do you think I need to extend my warranty at a cost...

I have a Jaguar F-Pace with remote start ability. Is this legal to use to warm the car and defrost? The car remains locked and will not drive if the fob is not present.

Is there a way for me to play CDs in my new MINI?

I bought a used 2017 Audi A6 Avant in April 2021 with 29,000 miles on the clock from a main dealer. It's now January 2022, the car has a mileage of 45,000 and I have had a local mechanic tell me that...

I have been advised that petrol additives are actually added during fuel station delivery. Non-branded stations, such as supermarkets, receive fewer or or lower capability additives which is partly why...

My Audi was registered in October 2016 and has done 24,000 miles. When would you recommend I have the cam belt replaced and what do you think is a reasonable price to pay for this replacement if you think...

I am trying to help a friend concerned that a franchised dealer might try to rip him off by demanding the vehicle has its first service done by them to retain the warranty. I'd thought that they could...

I have a four year old low mileage Volkswagen Golf with full VW service history. The infotainment system has stopped working and VW want to charge me £2,500 to replace it. Do I have any other options?

We have a 2017 Volvo V90 D5 that has done 50,000 miles. It is bigger than we need.Given the price of second hand cars we wonder whether we should just look to get a new car (trying to negotiate a discount...

Is it illegal to leave towing eye fitted to a car?

My 2019 Audi Q3 had its first big service a few weeks ago. They found all brake discs needed replacing due to them being scored. Is this normal as I've only done 9,500 miles? I used to drive emergency...

I signed the order and a £500 deposit for the new MG ZS long range in December, am I still OK for the £2,500 plug-in car grant?

A friend of mine placed an order with his local dealer for a new electric vehicle. He has the receipt for the £500 deposit paid, and for the trade in of his previous car, which they took, and the £2,500...

My wife is looking to change her petrol Hyundai Kona. She likes the car size and high driving position but she feels the boot is too small. Can you suggest an alternative with similar attributes to the...

I’m interested in buying an ex-police BMW 330d saloon. I prefer cars with no extras. I don’t want leather, sunroof etc. I cover around 8,000 miles per annum and like the basic spec but with a punchy engine....

I have a 2017 Mercedes-Benz B180 SE, the headlights are normal bulbs, is it legal to upgrade to LED headlamps?

Does my Ford Mondeo Ghia, built December 2008, have a cam belt or chain?

I recently bought a 2014 Subaru WRX STI from a secondhand dealer, which came with a three-month engine and gearbox warranty. A week later, there was a knocking noise from the engine. I phoned the dealer...

I have a new Mercedes-Benz E300 and when there is a frost there in condensation in both headlights that the selling dealer says is normal. Surely over time this will cause rust inside the headlights?

Is the Renault Kangoo reliable? Are there any years of manufacture to avoid?

Does the Citroen DS5 petrol 2013 have a cam chain or belt and what is the change interval?

Do dual clutch gearboxes disengage their clutches when the car is at a standstill with brakes operated? I happened to read this but I have always gone into neutral, thinking I was saving clutch wear due...

I bought a near new Volkswagen Golf SV from a well-known nationwide car retailer and, of course, there is no service book now with VW cars. I chose a three-year service plan on offer which covered the...

Can I back out of trading in my old car and still buy the new one?

The new battery on my Range Rover Vogue will not hold a charge overnight.. The main dealer who fitted the battery claim nothing is wrong with the car. I was charged £700.

My Ford Transit van failed an MoT at the end of October 2021 on welding. I took it to a garage for an estimate for the work and was told it would take five days to complete. However, my van is still there...

What would be the value of a 2017 Volvo V60 D3 SE 150 Nav winter pack and leather?

My BMW X1 requires an oil service, as per the computer, with 9,000 miles on the clock. If I get this done by another garage will it invalidate the warranty?

I am a UK citizen and recently returned resident. My foreign driving licence expires soon. I applied to the DVLA for a new licence six weeks ago but have heard nothing. Am I allowed to drive while awaiting...

My daughter and her husband are thinking of buying a Toyota Alphard as an alternative to a Mazda Bongo. What are the service intervals? Does it have a cam belt or cam chain? A cursory check online shows...

I have brought my son his very first car - a 2009/59 Volkswagen Polo 1.6TDI SE Manual. We have not driven the car for a few months, but have started it to keep the battery going. I went to take the car...

I have a 2011 2.0-litre petrol Nissan Qashqai with 94,000 miles on the clock, fully serviced by Nissan. How much longer can I expect it to run before I get major problems?

My vehicle is privately leased. What do I need to do with the DVLA if I wish to change ownership from company to personal? And what about the insurance company?

I would like to purchase the BMW i4 M50. I understand that delivery could be in June 2022 if I order one now but am concerned that this could take longer although deliveries in Germany are earlier than...

Is it possible to purchase anything that lets you know when your diesel particulate filter (DPF) is regenerating e.g. something simple like a bulb lighting up?

I found snails in the engine bay. A few had broken shells so I assume some had been eaten. How do I deter them?

I was reading an answer to a question about over 70s driving licence renewals from your latest newsletter which prompted me to check mine. It is over 12 months out of date, but I never received any reminder....

I will be switching insurers when my renewal is due next month and have been reviewing costs on comparison websites.
On holiday abroad this year, the rental company we hired a car from claimed a small...

I have a 2016 SsangYong Korando 2.2 ELX4 auto. I had to have a new prop shaft fitted (£1,453) due to failure of the centre bearing. I accept the vehicle is out of warranty, but a failure at under 28,000...

I am looking at a Japanese import and I wonder what difference it might make to an insurance policy. Does the country it's imported from make a difference? As far as i can see it conforms just as though...

I've booked my 2019 petrol Toyota C-HR in for a 60,000-mile service and have been quoted an extra £40 for them to use premium oil and a fuel system cleaner. They explained the cleaner goes into the fuel...

We are picking up a brand new car, do you recommend GAP insurance? We had it from ALA with the car we are selling.

I was expecting to see a £2,500 reduction on our invoice for the price of the car. Instead, I see £2083.33 to which they add VAT, to make £2,500. Shouldn't I expect the whole £2,500 off the price?

I ordered an Audi Q3 from a main dealer in September 202. Audi build weeks of November week 3, December week 3, January week 4. Since early December all build weeks have been no longer forecast and they...

I seem to have acquired a very fine scratch across the windscreen of our Lexus ES, probably from a fine piece of grit on the wiper blade. It is only visible when driving into the low winter sun. I have...

Can average speed cameras calculate the speed of a vehicle which joins between two paired cameras and only passes one camera?

Another drive hit my car at about 2mph at traffic lights last month. He admitted fault and paid cash for the estimate for repair. It was minor damage.
Do I need to report this to my insurance company?...