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SsangYong Korando new propshaft bearing, will manufacturer contribute?
I have a 2016 SsangYong Korando 2.2 ELX4 auto. I had to have a new prop shaft fitted (£1,453) due to failure of the centre bearing. I accept the vehicle is out of warranty, but a failure at under 28,000 miles suggest faulty materials to me. The supplying dealer attempted to get a cost contribution from SsangYong who refused. I wrote to them direct on 7 December but had no contact from them, not even an acknowledgement of my letter. Is there any assistance you can give me please?
Asked on 4 January 2022 by colin jamieson
Answered by
Sarah Tooze
It will be difficult to prove this is a manufacturing fault but it's worth following up your letter to SsangYong to see if they will change their mind about making a contribution.
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